Donation Experience Associate

The Salvation Army USA Western Territory; Santee (CA); On-site; USD 48,216,000 - 52,348,800; Full time

Benefits offered by this job

Career growth

Paid time off

Employee discounts

Great Work Perks Discounts

Employee Referral Bonuses

Medical, Dental, Vision

Retirement Plan

Legal Advice MetLife

Pet Insurance

AFLAC

EAP

Job summary

The Salvation Army USA Western Territory is seeking a Donation Attendant at the Santee thrift store. This role supports the Adult Rehabilitation Program by ensuring a positive donor experience and efficient donation handling, with emphasis on accuracy in receipts and reports.

Responsibilities include maintaining the donation area, assisting donors and staff, and ensuring security of the donation trailer at shift end. Strong reading, writing and communication skills are required.

Qualifications

• Must have High School diploma or GED.
• Must pass background check (Criminal History and Sex Offender Registry).
• Ability to read, write, and follow written and verbal instructions.
• Ability to communicate effectively with management, coworkers, customers, and donors.

Responsibilities

• Maintain and clean the donation area around the trailer/pod at shift start and end.
• Assist donors in receipt of donated items and provide receipts.
• Maintain reports and paperwork as instructed by the Supervisor.
• Sort donated material into containers and stack as directed.
• Assist TSA PA/Drivers with loading donations onto trucks as needed.
• Inform supervisor of items needed before running out (e.g., brooms, receipts, totes, carts).
• Secure and lock the Donation trailer/pod at the end of each shift.

Skills

Communication

Customer service

Education

High School diploma/GED

Job description

The Salvation Army USA Western Territory is seeking a Donation Attendant at the Santee thrift store. This role supports the Adult Rehabilitation Program by ensuring a positive donor experience and efficient donation handling, with emphasis on accuracy in receipts and reports.

Responsibilities include maintaining the donation area, assisting donors and staff, and ensuring security of the donation trailer at shift end. Strong reading, writing and communication skills are required.