Donation Center Associate – Customer Service & Sorting

The Salvation Army USA Western Territory; Oakland (CA); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Career growth

Paid time off

Employee Discounts

Referral bonuses

Monthly management incentive bonus

Medical, Dental, and Vision

Retirement Plan

EAP

Voluntary Pet Insurance

Job summary

The Salvation Army USA Western Territory is seeking a Donation Attendant for the Oakland Warehouse. This full-time position offers benefits eligibility and an hourly rate of $17.34.

Responsibilities include maintaining the donation trailer area, assisting donors with receipts, and supporting loading and organization of donated items. Qualifications include a High School diploma or GED, ability to pass background checks, and strong communication with staff, customers, and donors.

Qualifications

• High School diploma/GED preferred
• Must pass background check, which will include Criminal History and Sex Offender Registry
• Ability to read and write and to understand and follow both written and verbal instructions
• Ability to communicate effectively with management, fellow store employees, customers, and donors

Responsibilities

• Maintaining and cleaning up the area in and around the Donation trailer/pod at the beginning and end of each shift
• Assisting the donor in the receipt of donated items from the donor and provide receipt
• Maintaining all reports and paperwork as instructed by Supervisor
• Separating and sorting all donated material into the proper containers, and properly stack material as instructed by the Supervisor
• Assisting TSA PA/Drivers with loading donations onto trucks as necessary
• Informing the supervisor of needed items prior to running out (i.e.: brooms, receipts, totes, carts, etc.)
• Securing and locking Donation trailer/pod at the end of each shift

Skills

Customer service

Communication

Reading and writing

Education

High School Diploma or GED

Job description

The Salvation Army USA Western Territory is seeking a Donation Attendant for the Oakland Warehouse. This full-time position offers benefits eligibility and an hourly rate of $17.34.

Responsibilities include maintaining the donation trailer area, assisting donors with receipts, and supporting loading and organization of donated items. Qualifications include a High School diploma or GED, ability to pass background checks, and strong communication with staff, customers, and donors.