Donation Center Associate — Donor Experience & Sorting

Goodwill Industries of Central Michigan's Heartland; East Lansing (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discount at our retail stores

Employee discount at Sprint, Dell, AT&

Financial Coaching

Job summary

Goodwill Industries of Central Michigan's Heartland is seeking a Donation Center Associate to greet donors, sort items, and assist in transferring donations to the ADC. You will issue receipts, acknowledge donors, and ensure items are properly prepared for transport, while maintaining accurate donation records.

The role requires ability to read and write English and to perform daily paperwork with care. Join a daytime, full-time role at our East Lansing location, with on-site duties and

Responsibilities

• Greet and provide friendly service to donors and assist in transferring items to the ADC.
• Offer tax receipts
• Acknowledge additional donors while assisting others
• Decline unacceptable items in a courteous manner
• Sort and place donations in the appropriate containers
• Remove clothing from bags and boxes
• Remove any hangers from clothing
• Rubber band and pair any shoes and boots
• Open and close the ADC as scheduled
• Secure the ADC whenever leaving at the end of the work shift.
• Ability to read and write in English in order to complete appropriate paperwork on a daily basis.
• Must be able to properly issue accurate, legible donor slips and maintain accurate records of donation activity.
• Notify the Transportation Supervisor of large furniture items or if an early pickup is needed.
• Assist the truck driver in transferring the donations from the ADC to the truck.
• Other duties as assigned.

Job description

Goodwill Industries of Central Michigan's Heartland is seeking a Donation Center Associate to greet donors, sort items, and assist in transferring donations to the ADC. You will issue receipts, acknowledge donors, and ensure items are properly prepared for transport, while maintaining accurate donation records.

The role requires ability to read and write English and to perform daily paperwork with care. Join a daytime, full-time role at our East Lansing location, with on-site duties and