Donation Center Associate – Customer-Focused Retail

MERS Missouri Goodwill Industries; Saint Peters (MO); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Monthly bonus

Medical benefits

Dental benefits

Vision benefits

403(b) retirement

401(a) retirement

PTO accrual

Paid holidays

Flexible schedules

Job summary

MERS Missouri Goodwill is seeking a Retail Donation Attendant for the St Peters Store - Harvester. Join a mission-driven team focused on providing excellent customer service and efficient donation processing.

No degree is required, but strong communication and organizational skills are essential for handling donor interactions and daily store duties. The role includes sorting donations, maintaining store cleanliness, and upholding safety and policies.

Qualifications

• No degree is required. High School Diploma/GED Preferred.
• Ability to communicate effectively with co-workers, customers, and management.
• Must be organized and capable of interacting with a diverse work population.
• Mathematical skills include addition, subtraction, multiplication, and division.

Responsibilities

• Provide positive customer service interactions, including greetings, assisting donors with their donation drop off, and offering thanks and any donation incentive and tax receipt.
• Handle all donations with care and respect.
• Sort donated goods into categories: sales floor, seasonal, online, outlet, and trash per guidelines.
• Notify management of hazardous, valuable, or inappropriate merchandise/donations.
• Maintain high quality and quantity standards while working quickly and steadily.

Skills

Effective communication

Organizational skills

Customer service

Cash handling

Education

High School Diploma/GED Preferred

Job description

MERS Missouri Goodwill is seeking a Retail Donation Attendant for the St Peters Store - Harvester. Join a mission-driven team focused on providing excellent customer service and efficient donation processing.

No degree is required, but strong communication and organizational skills are essential for handling donor interactions and daily store duties. The role includes sorting donations, maintaining store cleanliness, and upholding safety and policies.