Donation Center Associate: Customer Service & Store Care

MERS / Missouri Goodwill Industries; Moberly (MO); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Monthly bonus

Medical benefits

Dental and vision benefits

Life insurance

Retirement plans

PTO accrual up to 15 days

Paid holidays

Flexible schedules

Job summary

MERS/Missouri Goodwill Industries in Moberly, MO is seeking a Retail Donation Attendant at the Moberly Store - Morley to support donor interactions and store operations.

The role offers hourly full-time employment at $15.50 per hour with a monthly bonus up to $250, plus comprehensive benefits for employees working 30+ hours.

You will sort donations, assist customers, maintain store cleanliness, and uphold safety and the Goodwill values.

Qualifications

• High School Diploma/GED preferred; no degree required.
• Effective communication with coworkers, customers and management.
• Organized and able to interact with a diverse workforce.
• Basic math: addition, subtraction, multiplication, and division.

Responsibilities

• Provide positive customer service, greet donors, assist with donations and issue receipts.
• Handle donations with care and respect.
• Sort donated and purchased goods into categories (sales floor, seasonal, online, outlet, trash).
• Notify management of hazardous or inappropriate items.
• Maintain store cleanliness and organize shelves and floor areas.
• Maintain safe work practices and keep aisles debris-free.
• Uphold professional appearance and dress code.
• Safeguard assets, including cash and donated items; report theft.
• Work collaboratively with teams to improve communication.
• Support flexible schedules and contribute to a welcoming store environment.

Skills

Communication

Organization

Math skills

Customer service

Education

High School Diploma/GED Preferred

Job description

MERS/Missouri Goodwill Industries in Moberly, MO is seeking a Retail Donation Attendant at the Moberly Store - Morley to support donor interactions and store operations.

The role offers hourly full-time employment at $15.50 per hour with a monthly bonus up to $250, plus comprehensive benefits for employees working 30+ hours.

You will sort donations, assist customers, maintain store cleanliness, and uphold safety and the Goodwill values.