Donations Attendant: Elevate Customer Experience & Impact

MERS / Missouri Goodwill Industries; Springfield (MO); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Monthly Bonus up to $250

Medical benefits for full-time

Dental and vision benefits

Retirement plans: 403(b)/401(a)

Paid time off & holidays

Flexible schedules

Job summary

MERS/Missouri Goodwill Industries is hiring a Retail Donation Attendant for the Springfield Store - Kansas Expy. This hourly, full-time role supports donations, customer service, and store operations in a mission-driven environment.

The position offers an hourly rate of $15.50 with monthly bonus potential up to $250, plus comprehensive benefits for eligible employees. Join a team focused on changing lives through the power of work.

Qualifications

• No degree required; High School Diploma/GED preferred.
• Ability to communicate effectively with co-workers, customers, and management.
• Must be organized and able to interact with a diverse work population.
• Basic math for transactions (add/subtract/multiply/divide).

Responsibilities

• Provide positive customer service interactions, including greetings and donor assistance with drop-offs.
• Handle donations with care and respect.
• Sort donated and purchased goods into categories (sales floor, seasonal, online, outlet, trash).
• Notify management of hazardous or inappropriate materials.

Skills

Effective communication

Multi-tasking

Customer service

Organizational skills

Education

High School Diploma/GED preferred

Tools

Cash handling equipment

Job description

MERS/Missouri Goodwill Industries is hiring a Retail Donation Attendant for the Springfield Store - Kansas Expy. This hourly, full-time role supports donations, customer service, and store operations in a mission-driven environment.

The position offers an hourly rate of $15.50 with monthly bonus potential up to $250, plus comprehensive benefits for eligible employees. Join a team focused on changing lives through the power of work.