Donation Attendant — Sorting & Customer Service

Goodwill of Central and Coastal Virginia in; Virginia (MN); On-site; USD 17,000 - 21,000; Full time

Job summary

Goodwill of Central and Coastal Virginia is seeking a Donation Attendant at Stavemill Crossing to assist customers with donated goods and to perform timely, accurate pre-sorting of donations. The role involves greeting donors, unloading donations, labeling items, and loading trailers with care.

Candidates must be able to lift up to 50 pounds, work evenings and weekends, and pass a criminal background check.

Qualifications

• High School Diploma or GED preferred. Will consider a combination of education and work experience.
• No previous experience required.
• No professional certifications are required for this position.
• The associate is not required to drive as part of their job duties.
• The associate in this position will be required to successfully pass a criminal background check.

Responsibilities

• Provide prompt, efficient, and courteous service to all customers, internal and external.
• Assist customers with their donations by promptly greeting every donor and assisting them in unloading their vehicle, being very careful not to damage their car.
• Accurately presort donations by category and label donations accordingly.
• Safely, efficiently and accurately load trailers.
• Maintain a clean and organized work environment to ensure safe working area for associates and customers.
• Ensure the security of company assets. Immediately report known or suspected security and/or theft problems (internal/external).
• Know and adhere to department policies and procedures.
• Communicate directly and consistently with supervisor, relating problems with the donation area and customers.
• Set a positive public image by adhering to the dress code and personal hygiene standards set forth by Goodwill.
• Exercise sound judgment when dealing with customers, making decisions that positively affect both customers and Goodwill.

Education

High School Diploma or GED

Job description

Goodwill of Central and Coastal Virginia is seeking a Donation Attendant at Stavemill Crossing to assist customers with donated goods and to perform timely, accurate pre-sorting of donations. The role involves greeting donors, unloading donations, labeling items, and loading trailers with care.

Candidates must be able to lift up to 50 pounds, work evenings and weekends, and pass a criminal background check.