Donation Associate: Friendly Customer Service and Sorting

Goodwill Industries Of Dallas; Frisco (TX); On-site; USD 16,531 - 22,041; Full time

Job summary

Goodwill Industries Of Dallas is seeking an entry-level team member in Frisco, TX, to greet customers and donors and process donations. Duties include receiving donations, giving receipts, and assisting with lifting items. The role also involves maintaining stockrooms, greeting donors, and assisting customers.

The position emphasizes friendly service, accurate donation handling, and a neat appearance with required name badge and vest. Regular lifting up to 40 pounds is expected.

Qualifications

• Greet each customer and donor; provide courteous, friendly service.
• Receive donations and issue receipts.
• Assist customers with lifting items and loading donations into vehicles.
• Maintain the stockroom and keep areas clean and organized.
• Follow safety guidelines and help ensure a safe store environment.

Responsibilities

• Greet each customer with a courteous, friendly and professional attitude; provide prompt, efficient, and accurate customer service at all times.
• Politely and professionally receive donations from donors and issue donation receipts for articles donated; assist customers with lifting items in and out of their vehicles.
• Sort donations as they arrive into proper carts or bins and make proper determination as to the quality of donations.
• Sort and price hard goods (miscel).
• Keep the production area clean and safe and other store areas as directed.
• Maintain a well-groomed appearance and appropriate dress code including name badge and vest.

Skills

Customer service

Donations handling

Stock management

Lifting items

Attention to detail

Job description

Goodwill Industries Of Dallas is seeking an entry-level team member in Frisco, TX, to greet customers and donors and process donations. Duties include receiving donations, giving receipts, and assisting with lifting items. The role also involves maintaining stockrooms, greeting donors, and assisting customers.

The position emphasizes friendly service, accurate donation handling, and a neat appearance with required name badge and vest. Regular lifting up to 40 pounds is expected.