Donated Goods Store Lead & Team Coach

Evansville-Goodwill-Industries,-Inc.; Washington (IN); On-site; USD 19,000 - 22,000; Full time

Job summary

Evansville Goodwill Industries, Inc. is seeking a Lead Sales Associate to support the Store Manager in daily operations and team development in our Donated Goods Retail team.

You will help supervise staff, process donations, and ensure excellent customer experiences while maintaining store standards. The role requires English communication, a high school diploma (preferred), and availability for 40-hour weeks with weekend shifts.

Qualifications

• Ability to read, write, and communicate effectively in English; flexible to diverse communication styles.

Responsibilities

• Greet customers and assist with store operations and product inquiries; ensure positive customer experiences.
• Train and supervise team members; meet production standards for sorting, pricing, and stocking merchandise.
• Process donations correctly; sort by guidelines; rotate products; track inventory with basic calculations.
• Maintain a positive experience for customers and donors; ensure security and compliance with policies.
• Assist with scheduling, daily operations, inventory management, and reporting; ensure accurate donation counts.

Skills

Customer service

Team supervision

Communication

Store operations

Education

High school diploma or equivalent

Tools

Inventory tracking

Donations processing

Job description

Evansville Goodwill Industries, Inc. is seeking a Lead Sales Associate to support the Store Manager in daily operations and team development in our Donated Goods Retail team.

You will help supervise staff, process donations, and ensure excellent customer experiences while maintaining store standards. The role requires English communication, a high school diploma (preferred), and availability for 40-hour weeks with weekend shifts.