Retail Lead — Customer Experience & Operations

Goodwill Educates, Inc.; Washington, Northern (IN, KY); Hybrid; USD 30,000 - 33,000; Full time

Job summary

Evansville Goodwill Industries, Inc. is seeking a Lead Sales Associate to support the Store Manager in daily operations, staff development, and customer service. This full-time role involves supervising volunteers and team members, assisting with donations, sorting, pricing, and inventory tracking.

The position requires clear English communication, a high school diploma or equivalent, and completion of a drug test and background check. Weekend shifts are expected in a busy retail environment.

Qualifications

• Ability to read, write, and communicate effectively in English.
• High school diploma or equivalent.
• Employment offer contingent upon successful completion of a drug test and criminal background check.

Responsibilities

• Greet customers and assist with store operations and product inquiries.
• Train and supervise team members, meet production standards for sorting, pricing, and stocking merchandise.
• Process donations, rotate products, and track inventory using basic calculations.
• Ensure a positive experience for customers and donors, maintain security and policy compliance.

Skills

English communication

Education

High school diploma or equivalent

Job description

Evansville Goodwill Industries, Inc. is seeking a Lead Sales Associate to support the Store Manager in daily operations, staff development, and customer service. This full-time role involves supervising volunteers and team members, assisting with donations, sorting, pricing, and inventory tracking.

The position requires clear English communication, a high school diploma or equivalent, and completion of a drug test and background check. Weekend shifts are expected in a busy retail environment.