Domestic Medical Devices Customer Service Specialist

MicroAire; Charlottesville (VA); On-site; USD 28,000 - 30,000; Full time

Job summary

MicroAire Surgical Instruments LLC in Virginia seeks a Domestic Customer Service Representative to manage orders, repairs, and credits while supporting new accounts and partner sales reps. The role requires a high school diploma or GED and about two years of customer service experience, preferably in a busy call center.

Proficiency in Excel, Word, and Outlook is expected. Salary range shown: $20.50–$22.00 per hour.

Qualifications

• Education: High School diploma or GED; college experience or degree a plus
• Experience: Minimum of two years prior customer service experience, preferably in a call center

Responsibilities

• Handle domestic orders, repairs and credits with attention to detail
• Establish new accounts and respond to inquiries from customers and sales reps with excellent service
• Maintain accurate records and follow-through on commitments

Skills

MS Excel

MS Word

Outlook

Customer service

Written communication

Education

High School diploma GED

Job description

MicroAire Surgical Instruments LLC in Virginia seeks a Domestic Customer Service Representative to manage orders, repairs, and credits while supporting new accounts and partner sales reps. The role requires a high school diploma or GED and about two years of customer service experience, preferably in a busy call center.

Proficiency in Excel, Word, and Outlook is expected. Salary range shown: $20.50–$22.00 per hour.