Dog Wellness Membership Specialist (Growth Path to Management)

Scenthound Santa Rosa, CA; Santa Rosa (CA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Hourly pay plus commission

Performance bonuses

Team training and development

Mission-driven company focus on dog-wl

Job summary

Scenthound Santa Rosa is seeking a Membership Sales Associate to be the first point of contact for customers, selling memberships, building relationships, and delivering an exceptional experience. This role is ideal for someone motivated, coachable, and eager to grow into leadership as the company expands nationwide.

In this position you will drive membership sales, engage dog parents with outstanding service, promote first-time visits, and maintain a welcoming front desk.

Qualifications

• Sales-driven mindset to guide customers through decisions and memberships.
• Proactive and coachable attitude with a desire to learn in a fast-paced setting.
• Strong communication skills to engage customers and build lasting relationships.
• Passion for dog wellness and safety to ensure a positive customer and pet experience.

Responsibilities

• Drive membership sales by educating customers on the benefits of routine wellness care.
• Build strong relationships with dog parents and provide outstanding customer service.
• Promote and schedule first-time visits to introduce customers to services.
• Maintain a clean, organized, and professional front desk environment.
• Ensure dog safety protocols are followed to provide a stress-free experience for pets.

Skills

Sales-driven

Proactive & coachable

Communication & relationship-building

Dog wellness & safety

Job description

Scenthound Santa Rosa is seeking a Membership Sales Associate to be the first point of contact for customers, selling memberships, building relationships, and delivering an exceptional experience. This role is ideal for someone motivated, coachable, and eager to grow into leadership as the company expands nationwide.

In this position you will drive membership sales, engage dog parents with outstanding service, promote first-time visits, and maintain a welcoming front desk.