Dog Wellness Membership Specialist

Scenthound SODO Orlando, FL; Florida; On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Training

Discounts

Flexible schedule

Advancement opportunities

Job summary

Scenthound SODO Orlando, FL is seeking a Membership Sales Associate to drive membership sales, build relationships with dog parents, and deliver an exceptional customer experience every visit.

You will be the first point of contact, promote first-time visits, educate clients on wellness services, and help plan community events while keeping a clean, organized front desk and ensuring dog safety. This role offers clear growth into leadership as we expand nationwide.

Qualifications

• Sales-focused approach to helping customers make informed decisions.
• Proactive and coachable in a fast-paced setting.
• Strong communication and relationship-building with customers.

Responsibilities

• Drive membership sales by educating customers on benefits of routine wellness care and services.
• Build strong relationships with dog parents and provide outstanding customer service.
• Promote and schedule first-time visits to introduce services and encourage engagement.
• Maintain a clean, organized, and professional front desk environment.
• Ensure dog safety protocols are followed to provide a stress-free experience for pets.
• Help plan and carry out fun, interactive events in the community and for members.

Skills

Sales mindset

Proactive

Communication

Dog wellness passion

Job description

Benefits:

• Training & development
• Employee discounts
• Flexible schedule
• Opportunity for advancement

About the Role

As a Membership Sales Associate, you will be the first point of contact for customers, responsible for selling memberships, building relationships, and delivering an exceptional experience. This role is ideal for someone who is motivated, coachable, and eager to grow into a leadership position. We believe in career development, and top performers in this role will have the opportunity to advance into management as we continue to expand.

What You’ll Do

• Drive membership sales by educating customers on the benefits of routine wellness care
• Build strong relationships with dog parents and provide outstanding customer service
• Promote and schedule first-time visits to introduce customers to our services
• Maintain a clean, organized, and professional front desk environment
• Ensure dog safety protocols are always followed to provide a stress-free experience for pets
• Help plan and carry out fun, interactive events in our community and for our members

What We’re Looking For

• A sales-driven mindset with a passion for helping customers make informed decisions
• Proactive and coachable, with a desire to learn and grow in a fast-paced environment
• Strong communication and people skills to engage with customers and build relationships
• A passion for dog wellness and safety
• Retail, hospitality, or membership-based sales experience is a plus

Career Path & Growth

At Scenthound, we believe in developing future leaders. High-performing Membership Sales Associates will have a clear path to management roles, including Assistant Manager and Membership Sales Manager positions as we continue to expand nationwide.

Why Join Scenthound?

• Competitive hourly pay
• A fast-growing company with leadership and growth opportunities
• A supportive team environment with ongoing training and development
• A chance to be part of a mission-driven company dedicated to dog wellness and safety

If you are an outgoing, driven, and customer-focused individual who wants to grow with a company that makes a difference, apply today and start your career with Scenthound!

Scenthound is a wellness-focused dog care company on a mission to help dogs live longer, healthier lives. Our North Star is to enrich the connection between people and their dogs. We offer membership-based wellness services that focus on a dog’s Skin, Coat, Ears, Nails, and Teeth (S.C.E.N.T.), ensuring they stay clean and healthy. Above all, dog safety is our top priority, and we are committed to creating a safe, stress-free experience for every dog in our care.