Membership Sales Lead — Growth to Management (Dog Wellness)

Scenthound Santa Rosa, CA; Santa Rosa (CA); On-site; USD 28,000 - 47,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Paid time off

Job summary

Scenthound Santa Rosa is seeking a Membership Sales Associate to be the first point of contact for customers, selling memberships, building relationships, and delivering an exceptional experience at our front desk.

This role rewards a sales-driven mindset, proactive coaching, and strong communication as you educate clients on routine wellness care and guide them to first-time visits, all while upholding dog safety.

Qualifications

• A sales-driven mindset with a passion for helping customers make informed decisions
• Proactive and coachable, with a desire to learn and grow in a fast-paced environment
• Strong communication and people skills to engage with customers and build relationships

Responsibilities

• Drive membership sales by educating customers on the benefits of routine wellness care
• Build strong relationships with dog parents and provide outstanding customer service
• Promote and schedule first-time visits to introduce customers to our services
• Maintain a clean, organized, and professional front desk environment
• Ensure dog safety protocols are always followed to provide a stress-free experience for pets

Job description

Scenthound Santa Rosa is seeking a Membership Sales Associate to be the first point of contact for customers, selling memberships, building relationships, and delivering an exceptional experience at our front desk.

This role rewards a sales-driven mindset, proactive coaching, and strong communication as you educate clients on routine wellness care and guide them to first-time visits, all while upholding dog safety.