Dog Wellness Membership Concierge

Scenthound Aurora, OH; Aurora (OH); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Competitive hourly pay ($15/hr + tips)

Medical Benefits

Paid Time Off (PTO)

Ongoing training and development opportunities

Complimentary service membership

Job summary

Scenthound Aurora, OH is looking for a Member Associate to be the first point of contact for customers. This role involves selling memberships, building relationships, and delivering exceptional service in a wellness-focused environment.

Ideal candidates are motivated, eager to learn, and possess strong communication skills. Join us to help dogs live healthier lives and enjoy competitive pay along with great benefits.

Qualifications

• Sales and customer-focused mindset with a passion for helping customers.
• Proactive and coachable, eager to grow in a fast-paced environment.
• Strong communication skills to engage with customers.

Responsibilities

• Drive membership sales by educating customers on wellness care.
• Build strong relationships with dog parents.
• Promote and schedule first-time visits to introduce customers.

Skills

Sales mindset

Customer service skills

Communication skills

Ability to build relationships

Job description

Scenthound Aurora, OH is looking for a Member Associate to be the first point of contact for customers. This role involves selling memberships, building relationships, and delivering exceptional service in a wellness-focused environment.

Ideal candidates are motivated, eager to learn, and possess strong communication skills. Join us to help dogs live healthier lives and enjoy competitive pay along with great benefits.