Shift Lead (Dog Daycare & Boarding)

Biggest Little Paws; Sparks (NV); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Free dog daycare

Roth IRA

Paid time off

Paid sick leave

Career path to Kennel Manager

Job summary

Biggest Little Paws is seeking a full-time kennel staff member in Sparks, NV to manage daily shifts with dogs, cleaning, feeding, and front-desk duties. You will check dogs in/out, answer client questions, and ensure the day runs on schedule.

The role requires experience with dogs, reliability, and the ability to stay calm under pressure. Training will be provided, with growth toward a Kennel Manager role and benefits after the probation period.

Qualifications

• Dog experience preferred (daycare, kennel, clinic, or grooming).
• Able to lift and carry 50 lbs and be on your feet all day.
• Leadership potential or prior team experience is a plus.

Responsibilities

• Run the shift: care for dogs, cleaning, feeding, play groups, front desk and client interactions.
• Make calls on the floor and keep the day on schedule.
• Complete daily checklists and closing checks accurately.
• Check in and check out dogs, answer phones and handle client questions.
• Provide hands-on care including feeding, medications, and enrichment days.
• Help train new team members as the operation grows.

Skills

Dog handling

Reliability

Calm under pressure

Customer service

Team training potential

Job description

Schedule:

• Full-time, 3 days a week: Tuesday, Thursday and Saturday, 7am to 7pm. All three days are required.
• 12-hour shifts (11 paid hours) with a 1-hour lunch (12 to 1) and two paid 15-minute breaks.
• Dogs are here every day of the year, so holidays are working days.

Pay and benefits:

• $20–$23 an hour depending on experience, plus tips.
• Free daycare for your own dog if they pass our evaluation and space allows.
• After the 90-day working interview: raises, PTO, paid sick leave and a Roth IRA.
• A path to Kennel Manager as we grow.

What you'll do:

• Run the shift: dogs, cleaning, feeding, play groups, the front desk and clients.
• Make the calls on the floor and keep the day on schedule.
• Make sure the daily checklist and closing checks get done right, every time.
• Check in and check out dogs, answer the phone and handle client questions.
• Clean, feed and give medications, hands-on all day.
• Help run our enrichment days.
• Help train new team members as we grow.

What we're looking for:

• You've run a shift before, in any industry: restaurant, retail, warehouse, kennel or clinic.
• Reliable and on time, every shift.
• Stays calm and makes decisions when things get busy.
• Comfortable with upset customers.
• Calm and confident with big, pushy or nervous dogs.
• Comfortable with our handling style: reward and praise first, calm fair corrections when needed.
• Looking for a long-term job.

The physical side:

• A very physical job: on your feet and walking all day.
• Lift and carry 50 lbs (food bags, trash, dogs into the tub).
• Indoors and out, in heat, cold and wet weather.
• Loud and busy.

Experience:

• Dog experience strongly preferred: daycare, kennel, vet clinic or grooming. If you've led a team and want to learn dogs, we'll train you.

You'll report to management.