DoD-Ready PC Support Specialist

Ultipro; Huntsville (AL); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

401(k) Matching

Company Events

Employee Recognition Programs

Health Insurance

Life Insurance

Paid Time Off

Performance Incentives

Student Loan Repayment

Tuition Reimbursement

Vision Insurance

Job summary

Five Stones Research Corporation in Huntsville, AL is seeking energetic candidates to join our DoD-focused IT support team. The role involves assisting users via phone and email, troubleshooting hardware and software, and preparing PCs for use.

Ideal candidates have a high school diploma or GED, experience with Windows and IT hardware, and the ability to obtain interim DoD Secret Clearance. IAT-1 certification (A+, Network+, SSCP) or higher is required.

Qualifications

• Minimum of a high school diploma or GED.
• Experience with computer components, Windows operating systems, and software.
• Ability to troubleshoot IT problems and apply known solution.
• Minimum of IAT-1 certification (A+, Network+, or SSCP) or higher.
• Ability to obtain an interim DoD Secret Clearance prior to start date and maintain clearance throughout employment.

Responsibilities

• Responds to PC users’ requests for assistance by telephone and e-mail messages with hardware, applications or software.
• Installs software on personal computers (PCs).
• Performs routine maintenance of PC hardware and software.
• Prepares new PCs for use, and previously used PCs for reuse.
• Administers PC users’ IT, including ensuring compliance with security requirements.

Skills

IT support

Windows experience

Troubleshooting

Communication skills

Education

High School diploma or GED

Tools

PC hardware

Job description

Five Stones Research Corporation in Huntsville, AL is seeking energetic candidates to join our DoD-focused IT support team. The role involves assisting users via phone and email, troubleshooting hardware and software, and preparing PCs for use.

Ideal candidates have a high school diploma or GED, experience with Windows and IT hardware, and the ability to obtain interim DoD Secret Clearance. IAT-1 certification (A+, Network+, SSCP) or higher is required.