Documentation Specialist: Clear Procedures & Compliance

Paylocity; Latham (NY); On-site; USD 29,000 - 40,000; Full time

Job summary

Paper Alternative Solutions Inc. is seeking a Documentation Specialist to create, organize, and maintain business and procedural documents. You will work with subject matter experts and cross-functional teams to ensure accuracy, clarity, and accessible documentation that supports compliance and training needs.

In-office role with a focus on document control, templates, and process improvements to drive operational efficiency. Strong writing and organizational skills are essential.

Qualifications

• Experience creating, editing, maintaining, or managing business documentation.
• Strong writing, editing, proofreading, and organizational skills.
• Ability to translate complex processes into clear written instructions.
• Proficiency with document management tools and collaboration platforms.

Responsibilities

• Create, edit, format, and maintain procedures, manuals, job aids, and training materials.
• Collaborate with SMEs to gather and verify information for new or revised docs.
• Review documents for accuracy, consistency, and alignment with standards.
• Maintain version history, approvals, naming conventions, and archiving.
• Ensure documents are stored in appropriate management systems and shared repositories.
• Support audits and quality assurance by keeping documentation current and accessible.
• Develop templates, style guides, and documentation guidelines.
• Identify outdated or unclear documentation and recommend improvements.
• Assist with staff training on standards and tools.
• Coordinate review cycles and update timelines.

Skills

Attention to detail

Written communication

Editing and proofreading

Cross-functional collaboration

Education

High school diploma or equivalent

Associate/Bachelor’s in English or related field

Tools

Microsoft Word

Excel

SharePoint

Adobe Acrobat

Job description

Paper Alternative Solutions Inc. is seeking a Documentation Specialist to create, organize, and maintain business and procedural documents. You will work with subject matter experts and cross-functional teams to ensure accuracy, clarity, and accessible documentation that supports compliance and training needs.

In-office role with a focus on document control, templates, and process improvements to drive operational efficiency. Strong writing and organizational skills are essential.