Dual Operator - Document Processing/Proofreading

Opensity solutions; Phoenix (AZ); On-site; USD 31,822 - 45,323; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off

Job summary

Opensity Solutions is seeking a Dual Specialist to support streamlining administration of business operations. You will create, edit, and format documents, review complex materials, and assist with special projects while maintaining confidentiality and accuracy.

The role requires strong proofreading, communication, and teamwork, plus the ability to work independently with minimal supervision. Compensation includes an up-to-28.00 USD hourly rate and benefits.

Qualifications

• 3+ years working in document outsourcing or legal industry preferred
• Ability to learn responsibilities via training, remote and in-person, and self-guided learning
• Strong knowledge of grammar, spelling, punctuation, and style rules (AP, Chicago, Bluebook)
• Experience with complex document markup and brand guidelines

Responsibilities

• Create, revise, reformat, and convert documents using MS Office, PDF tools and transcription software
• Prepare and edit complex documents, spreadsheets, charts
• Provide coordination and administrative support for special projects
• Transcribe audio and deposition transcripts as required
• Spell check and proofread for accuracy and formatting
• Support team with reviewing re-works and ensuring high-quality outputs
• Maintain up-to-date knowledge of document applications and upgrades

Skills

Communication

Interpersonal skills

Teamwork

Customer service

Copywriting

Initiative

Proofreading

Attention to detail

Time management

Education

HS Diploma or GED, associate or bachelor's degree preferred

Tools

Microsoft Office (Outlook, Word, Excel, PowerPoint)

Adobe Acrobat or Kofax

PDF editing tools

Job description

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.A Dual Specialist is a valuable team member that supports streamlining administration of business operations for our clients. Dual Specialists possess a desire to review client firm legal and marketing documents and the ability to provide technical expertise to assignments and mentorship to both Document Specialists and clients.RESPONSIBILITIESCreate, revise, reformat, and convert documents using various support software including Microsoft Office applications, PDF editing tools, and transcription softwarePrepare and edit complex documents, spreadsheets, chartsProvide coordination and administrative support for special projectsEfficient handling of time sensitive and confidential materialsPerform document diagnostic activities related to troubleshooting documents inconsistenciesTranscribes audio and digital dictation including deposition transcripts as requiredSpell check, proofread and/or cross-check documents to ensure accuracy and completenessProofread documents for errors in typing, spelling, grammar, syntax, punctuation and formattingSupport coordination efforts of incoming and outgoing work as necessaryMaintain up-to-date knowledge of specialized applications and upgrades in order to achieve maximum efficiency and productivity with the Document Services applicationsProvide feedback and insight into each team member’s performances when requestedPromote and encourage teamwork, confidence, and positive attitudesProvide directions, instructions, and guidance to the teamAssist with reviewing re-works or poor job outputs from team membersREQUIREMENTSHS Diploma or GED, associate or bachelor’s degree preferred3+ years working in document outsourcing or legal industry preferredAbility to learn the responsibilities listed above through a combination of in-person training, remote training, and self-guided learningCopywriting experience helpfulStrong initiative required; ability to work independently with minimal direct supervisionWorking knowledge of Microsoft applications (Outlook, Word, Excel, and PowerPoint)Experience working with Adobe Acrobat or Kofax for the manipulation of PDF files a plusExcellent skills in spelling, grammar, punctuation, sentence structure and proofreadingKnowledge of current formats and citation protocols: The Chicago Manual of Style, The Bluebook and California Style ManualKnowledge of proofing marks and proceduresKnowledge of working with the AP style guideExperience with following and memorizing corporate brand guidelinesAbility to work through complex document markups and instructions in a timely mannerAbility to organize and prioritize multiple assignmentsAbility to excel under pressure within established timeframe and provide quality work productPossess strong communication, interpersonal, teamwork and customer service skillsThe Compensation range for this role is up to 28.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.All eligible employees receive access to a comprehensive benefits package, including:Medical insuranceDental insuranceVision insurance401(k) retirement planPaid Time Off (PTO)#LI-MM1Opensity is an Equal Opportunity Employer.We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.