Document Operations Technician I - Growth, Bonus & Benefits

Smart Data Solutions Llc; Tempe (AZ); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Short-term disability

Long-term disability

401(k) with company match

Paid time off (vacation/holiday/give‑l

Floating day

Job summary

Smart Data Solutions in Tempe, AZ is seeking a Document Operations Technician I to support mailroom imaging and document handling. You will scan, archive, and quality-check documents, troubleshoot printers and sorters, and ensure accuracy while meeting SLAs in a fast-paced environment.

The role offers growth opportunities, a bi-weekly bonus structure, and the chance to work with advanced scanning systems at our state-of-the-art facility.

Qualifications

• Knowledge of scanner equipment and systems.
• Reliable attendance and punctuality.
• Ability to follow written and verbal instructions.
• Proficiency with data entry and basic computer tasks.

Responsibilities

• Scan, archive, and perform quality control on documents with attention to detail.
• Independently operate, clean, troubleshoot and resolve scanner/M-Sorter issues to minimize downtime.
• Use the Marc cart to transport boxes or trays per retention and security rules.
• Maintain scanner/M-Sorter logs, storage box logs, and checklists.
• Destroy documents to meet customer requirements.
• Re-image documents in QuickClaim.
• Retrieve and unload mail from company vehicles as needed.
• Comply with HiTRUST certification requirements.

Skills

Scanner equipment knowledge

Reliable attendance

Attention to detail

Time management

Verbal and written communication

Data entry

Basic computer operations

Tools

Marc cart

M-Sorter

QuickClaim

Scanning software

Job description

Smart Data Solutions in Tempe, AZ is seeking a Document Operations Technician I to support mailroom imaging and document handling. You will scan, archive, and quality-check documents, troubleshoot printers and sorters, and ensure accuracy while meeting SLAs in a fast-paced environment.

The role offers growth opportunities, a bi-weekly bonus structure, and the chance to work with advanced scanning systems at our state-of-the-art facility.