Document Operations Specialist: Process Improvement & Compliance

DXC Technology; Ashburn (GA); On-site; USD 33,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Job summary

DXC Technology is seeking to fill a full-time role focused on handling business process transactions and mail operations. The position emphasizes adherence to procedures, quality standards, and continuous process improvement as part of a broader IT services portfolio.

The role involves close teamwork, meeting performance targets, participating in ongoing training, and contributing to documentation efforts while supporting efficient, compliant operations across the organization.

Responsibilities

• Execute business process transactions following established procedures and guidelines.
• Provide support for inbound and outbound mail processes.
• Assist with process improvement initiatives and data analysis.
• Identify and help resolve process bottlenecks.
• Ensure compliance with quality and procedural standards.
• Contribute to documenting and updating process procedures.
• Collaborate with the team to meet performance targets and quality standards.
• Engage in training and development opportunities.

Job description

DXC Technology is seeking to fill a full-time role focused on handling business process transactions and mail operations. The position emphasizes adherence to procedures, quality standards, and continuous process improvement as part of a broader IT services portfolio.

The role involves close teamwork, meeting performance targets, participating in ongoing training, and contributing to documentation efforts while supporting efficient, compliant operations across the organization.