Document Management Specialist

Hallmark Global Solutions Ltd; Ashburn (VA); On-site; USD 60,000 - 90,000; Full time

Job summary

Hallmark Global Solutions Ltd in Ashburn, VA is seeking a Document Management Specialist to join our onsite team. The role focuses on processing business documents, mail handling, and supporting data-driven improvements across operations.

You will ensure compliance with quality standards, help identify bottlenecks, and participate in training to grow your professional skills while contributing to fast-paced enterprise projects.

Responsibilities

• Execute business process transactions, closely following established procedures and guidelines.
• Provides support of inbound and outbound mail processes.
• Support process improvement initiatives and data analysis.
• Participate in identifying and resolving process bottlenecks.
• Ensure compliance with quality and procedural standards.
• Contribute to the documentation and updating of process procedures.
• Work with the team to meet performance targets and quality standards.
• Actively engage in training and development opportunities.

Job description

Job Title: Document Management Specialist

Ashburn, VA (Onsite)

Full time

Our client helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust Client to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at Client

At Client we use the power of technology to deliver mission critical IT Services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, insurance, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace.

Our Client Insurance Services help our customers optimize and transform operations, lower costs, increase agile new channels to growth. Our people, technology and best practices improve and automate highly complex business processes middle and back offices- while facilitating customer experience transformation.

Essential Job Functions:

• Execute business process transactions, closely following established procedures and guidelines.
• Provides support of inbound and outbound mail processes.
• Support process improvement initiatives and data analysis.
• Participate in identifying and resolving process bottlenecks.
• Ensure compliance with quality and procedural standards.
• Contribute to the documentation and updating of process procedures.
• Work with the team to meet performance targets and quality standards.
• Actively engage in training and development opportunities.