Document Management Specialist

DXC Technology; Ashburn (GA); On-site; USD 33,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Job summary

DXC Technology is seeking to fill a full-time role focused on handling business process transactions and mail operations. The position emphasizes adherence to procedures, quality standards, and continuous process improvement as part of a broader IT services portfolio.

The role involves close teamwork, meeting performance targets, participating in ongoing training, and contributing to documentation efforts while supporting efficient, compliant operations across the organization.

Responsibilities

• Execute business process transactions following established procedures and guidelines.
• Provide support for inbound and outbound mail processes.
• Assist with process improvement initiatives and data analysis.
• Identify and help resolve process bottlenecks.
• Ensure compliance with quality and procedural standards.
• Contribute to documenting and updating process procedures.
• Collaborate with the team to meet performance targets and quality standards.
• Engage in training and development opportunities.

Job description

Job Description:

DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

At DXC we use the power of technology to deliver mission critical IT Services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, insurance, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace.

Our DXC Insurance Services help our customers optimize and transform operations, lower costs, increase agile new channels to growth. Our people, technology and best practices improve and automate highly complex business processes middle and back offices- while facilitating customer experience transformation.

Essential Job Functions:

• Execute business process transactions, closely following established procedures and guidelines.
• Provides support of inbound and outbound mail processes.
• Support process improvement initiatives and data analysis.
• Participate in identifying and resolving process bottlenecks.
• Ensure compliance with quality and procedural standards.
• Contribute to the documentation and updating of process procedures.
• Work with the team to meet performance targets and quality standards.
• Actively engage in training and development opportunities.

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $32,900 - $50,300.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology Company (DXC) is anEqual Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below.

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

Postings Link

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Please note: DXC will respond only to requests for accommodations due to a disability.