Insurance Call Center & Process Improvement Specialist

DXC Technology Inc.; Tulsa (OK); On-site; USD 65,000 - 90,000; Full time

Job summary

DXC Technology Inc. is seeking a detail-oriented Business Process Analyst to execute core transactions with accuracy and adherence to procedures. You will collaborate with senior analysts and managers to drive improvements and maintain documentation.

The role emphasizes in-person teamwork with some flexibility, supporting data analysis, process optimization, and quality assurance to meet performance targets and standards.

Qualifications

• Bachelor's degree in a relevant field or equivalent
• 2+ years of relevant work experience
• Proven experience in business process transactions
• Proficiencies in business process management and optimization
• A continuous learner with industry knowledge and technology

Responsibilities

• Execute business process transactions with accuracy and adherence to procedures
• Collaborate with senior analysts and managers
• Participate in process improvement projects and data analysis
• Identify process bottlenecks and support quality assurance
• Ensure compliance with established standards and procedures
• Assist in analyzing data trends and reporting
• Update and maintain process documentation
• Work with the team to meet performance targets and quality standards

Skills

Business process management

Process optimization

Data analysis

Education

Bachelor's degree in a relevant field

Advanced degree helpful

Tools

Six Sigma

PMP

Job description

DXC Technology Inc. is seeking a detail-oriented Business Process Analyst to execute core transactions with accuracy and adherence to procedures. You will collaborate with senior analysts and managers to drive improvements and maintain documentation.

The role emphasizes in-person teamwork with some flexibility, supporting data analysis, process optimization, and quality assurance to meet performance targets and standards.