Document Processing & CX Operations Specialist

Protective; Birmingham (AL); On-site; USD 37,440 - 45,760; Full time

Benefits offered by this job

Comprehensive health, dental and vision insurance

Paid time off and parental leave

401(k) plan with company matching

Mental health benefits and employee assistance program

Job summary

Protective is seeking a Document Management Processor to facilitate efficient handling of department communications including emails, faxes, and mail delivery. The ideal candidate will demonstrate strong computer skills, attention to detail, and work effectively under pressure.

The role offers comprehensive employee benefits, including health and wellness support, paid time off, and a 401(k) plan with company matching. The targeted salary for this position is $41,600 annually.

Qualifications

• 1-2 years of work experience in an office environment preferred.
• Adaptable to changing situations and proficient in multiple processing functions.
• Ability to handle quickly changing priorities under pressure.

Responsibilities

• Ensure swift and accurate processing of department faxes and emails.
• Utilize multiple systems for research and route mail correctly.
• Work under strict service level agreements.

Skills

Computer and keyboard skills

Fundamental knowledge of Microsoft Excel and Word

Experience with electronically received documents

Attention to detail

Good written and oral communication skills

Job description

Protective is seeking a Document Management Processor to facilitate efficient handling of department communications including emails, faxes, and mail delivery. The ideal candidate will demonstrate strong computer skills, attention to detail, and work effectively under pressure.

The role offers comprehensive employee benefits, including health and wellness support, paid time off, and a 401(k) plan with company matching. The targeted salary for this position is $41,600 annually.