Document Management Specialist (GEN)

Franklin County Clerk of Courts; Columbus (OH); On-site; USD 38,000 - 54,000; Full time

Job summary

Franklin County Clerk of Courts is seeking a Document Management Specialist to enter and interpret data from legal documents and vehicle titles with high accuracy. The role includes approving E-File documents, verifying case details, and supporting customers both in person and by phone.

The position emphasizes clerical efficiency, maintaining records, and handling routine title procedures and court filings in a professional office environment.

Qualifications

• High school diploma or GED with six (6) months of clerical experience, or any equivalent combination of training and experience.
• Proficient in data entry with accuracy; ability to interpret data from legal documents and vehicle titles.

Responsibilities

• Enter and interpret data from legal documents and vehicle titles and verify accuracy of data.
• Approve E-File documents and verify contents of documents (case numbers, names, headers, docket codes, payments).
• Organize and maintain records and files; assist customers in person or by phone regarding documents, titles, court filings, notary requirements, and processing transactions.

Skills

Typing

Data entry

Interpreting data

Customer service

Word processing

Education

High school diploma or GED

Job description

CLASSIFICATION PURPOSE:

The primary purpose of the Document Management Specialist classification is to, under general supervision, perform data entry, interpret data, and perform a variety of clerical tasks related to processing of legal documents and/or vehicle titles.

JOB DUTIES:

Enters and interprets data from legal documents and/or vehicle titles on computer and verifies the accuracy of data (e.g., completed and failed service returns, notices, waivers, case initiations, judgments, garnishments, summons, appeal orders, and subpoenas). Approves E-File documents (e.g., complaints, answers, demands for discovery, orders for records, subpoenas, and motions) and verifies the contents of documents (e.g., case numbers, names, headers, docket codes, and payments of service fees).

Performs a variety of clerical tasks in order to assist with the efficient operation of the office (e.g., organizes and maintains records and files). Assists customers (e.g., businesses, attorneys, general public, governmental agencies, vehicle dealerships), in-person or by telephone, regarding the issuance of legal documents, vehicle titles, court filings, notary requirements, verification of legal documents submitted by customer, processing transactions, determining authenticity of documentation, and issuance and transfer of vehicle title documents. Answers questions regarding title procedures, forms, case information, court dates, and routine, daily procedural matters. Directs callers to appropriate section/department. Maintains regular and predictable attendance.

These duties are illustrative only and you may perform some or all of these duties or other job-related duties as assigned.

MAJOR WORKER CHARACTERISTICS:

Knowledge of office practices & procedures; government structure & process. Skill in typing; word processing; equipment operations. Ability to carry out simple instructions; define problems, collect data, establish facts & draw valid conclusions; comprehend & record figures accurately; add, subtract, multiply & divide whole numbers; complete routine forms; maintain accurate records; sort items into categories according to established methods; gather, collate & classify information about data, people or things; answer routine telephone inquiries from public; handle sensitive inquiries from & contacts with officials & general public.

MINIMUM CLASS QUALIFICATIONS FOR EMPLOYMENT:

High school diploma or GED with six (6) months of clerical experience; or any equivalent combination of training and experience.

Additional Requirements

No special license or certification is required.

Supervisory Responsibilities

None required.

UNUSUAL WORKING CONDITIONS:

N/A.