Document Agent (Manheim)

Cox Enterprises; Indianapolis (IN); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Cox Enterprises seeks a Document Agent to manage vehicle titles and related documents within the Titles & Records operation. This role combines document handling, title verification, and inventory management to support internal teams, dealerships, and partners while maintaining compliance and quality customer service.

Responsibilities include processing title documents, verifying supporting paperwork, mailing processing, scanning, vault filing, and ensuring accurate record retention.

Formación

• Strong attention to detail and accuracy in data entry and document handling.
• Ability to work in a fast-paced, deadline-driven production environment.
• Excellent organizational and communication skills.

Responsabilidades

• Title Processing & Documentation: Review and process vehicle title documents per regulations; verify supporting documentation; enter and maintain title data.
• Mail Processing & Documentation: Process, sort, and distribute incoming mail; prepare titles for scanning; scan and tag documents.
• File Management & Inventory Control: File and secure documents in vault; retrieve documents; audit title inventory; ensure retention procedures.
• Shipping & Release: Prepare outgoing title shipments and print waybills; coordinate release and shipment of titles to clients.

Conocimientos

Attention to detail

Data entry

Customer service

Organization

Communication

Educación

High School Diploma/GED

Herramientas

Microsoft Office

Descripción del empleo

The Document Agent is responsible for the accurate, efficient processing and management of vehicle titles and related documents within the Titles & Records operation. This role combines document handling, title verification, and properly managing title inventory. The position supports internal teams, clients, dealerships, and partners to maintain smooth workflow, high-quality standards, and a positive customer experience.

Title Processing & Documentation

• Review and process vehicle title documents in accordance with state and federal regulations.

• Verify supporting documentation (e.g., odometer statements, reassignment forms, powers of attorney)

• Enter, update, and maintain title information in internal systems with high accuracy.

• Ensure all documentation is complete, compliant, and properly recorded.

Mail Processing & Documentation

• Process, sort, and distribute incoming mail.

• Prepare vehicle titles and associated documents for scanning.

• Scan, verify, and associate documents to barcoded folders in the system.

• Operate mail processing equipment and maintain scanning equipment.

• Organize workspace and maintain document accuracy and security

File Management & Inventory Control

• File and maintain documents in a secured vault repository.

• Retrieve documents and folders as needed.

• Audit and maintain title inventory accuracy.

• Ensure proper record retention and document tracking procedures are followed.

Shipping & Release

• Prepare outgoing title shipments and print waybills.

• Coordinate release and shipment of vehicle titles to clients.

Qualifications:

Minimum:

• High School Diploma/GED.

• Generally, less than 2 years of experience.

Preferred:

• Title processing, automotive administration, or office/clerical work.

• Strong attention to detail and accuracy in data entry and document handling.

• Proficiency in Microsoft Office (Outlook, Word, Excel).

• Ability to work in a fast-paced, deadline-driven production environment.

• Strong organizational, communication, and customer service skills.

Physical Demands

• Ability to sit, stand, bend, and reach for extended periods.

• Ability to perform repetitive tasks in a production environment.

• Ability to lift up to 35 lbs

• Other duties as needed or required