Document Imaging Production Specialist II — In-Office 5 Days

Bank of America; Fort Worth (TX); On-site; USD 25,000 - 30,000; Full time

Job summary

Bank of America is seeking a Production Specialist II for its Document Imaging Indexing Vault Operations (DIIVO) team in Fort Worth, TX. This role centers on accurate document handling, risk-aware processing, and contributing to a high‑performing, detail‑driven environment.

You will assist with retrieval requests, work across multiple streams, and perform repetitive administrative tasks to meet deadlines. The job requires 5 days per week in the office (typical shift 7:00–3:30).

Qualifications

• Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
• Shift: 1st shift (United States of America)
• Hours Per Week: 40
• Role is 5 days/week in office (usually 7‑3:30 shift)

Responsibilities

• Assist with document retrieval requests and perform various production and support functions
• Perform work across multiple workstreams and systems
• Perform repetitive administrative functions related to the document retrieval process to meet deadlines and goals
• Train across multiple workstreams
• Prioritise and organise work to increase effectiveness, efficiency, and productivity
• Monitor and review documentation requirements
• Execute on policies and procedures in connection with firm policies and guidelines regarding document management
• Work in a high volume, fast‑paced production environment
• Be reliable, motivated, and a team player with exceptional work habits
• Role is 5 days/week in office (usually 7‑3:30 shift)

Skills

Adaptability

Attention to Detail

Customer and Client Focus

Collaboration

Organizational Effectiveness

Prioritization

Problem Solving

Confronting Bias

Education

High School Diploma / GED / Secondary School or equivalent

Tools

CMOD

CDOL

TrustWeb

Job description

Bank of America is seeking a Production Specialist II for its Document Imaging Indexing Vault Operations (DIIVO) team in Fort Worth, TX. This role centers on accurate document handling, risk-aware processing, and contributing to a high‑performing, detail‑driven environment.

You will assist with retrieval requests, work across multiple streams, and perform repetitive administrative tasks to meet deadlines. The job requires 5 days per week in the office (typical shift 7:00–3:30).