Operations Specialist: Document Processing & Scan

Bank of America; College Park (MD); On-site; USD 40,000 - 48,000; Full time

Job summary

Bank of America is seeking an Operations professional to manage day-to-day workflows, guide teammates, and support internal business partners in a fast-paced, high-volume setting. You will perform item processing, document handling, and imaging tasks while maintaining internal controls and meeting deadlines.

Ideal candidates bring strong 10-key speed, basic PC skills, and the ability to lift up to 25 pounds.

Qualifications

• 10-key and basic PC skills.
• Ability to lift up to 25 pounds and to stand for extended periods.
• Strong organizational skills with the ability to handle multiple tasks.
• Detail-oriented with the ability to work independently as well as in a team environment.

Responsibilities

• Contributes to overall success of an Operations team as an individual contributor.
• Handles operational activities and queries for one or more Lines of Business across the enterprise.
• Adheres to deadlines set internally within the business unit or those in agreed Service Level Agreements with internal or external partners.
• Maintains internal operational and financial controls and provides functional expertise where required.

Skills

Active Listening

Adaptability

Attention to Detail

Collaboration

Data Entry

Critical Thinking

Customer and Client Focus

Oral Communications

Planning

Reporting

Account Management

Conflict Management

Decision Making

Inclusive Leadership

Process Management

Job description

Bank of America is seeking an Operations professional to manage day-to-day workflows, guide teammates, and support internal business partners in a fast-paced, high-volume setting. You will perform item processing, document handling, and imaging tasks while maintaining internal controls and meeting deadlines.

Ideal candidates bring strong 10-key speed, basic PC skills, and the ability to lift up to 25 pounds.