Document Control Specialist — Growth & Title Compliance

Bridgecrest-Credit-Company,-LLC; Mesa (AZ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) plan with company match

Life insurance & disability coverage

Tuition reimbursement

Job summary

DriveTime Family of Brands seeks a detail-oriented Document Control Coordinator to support title handling and processing for an automotive finance portfolio. Responsibilities include reviewing and routing title paperwork, assisting with amendments, lien verifications, and coordinating with DMV and third-party vendors.

Strong communication and organization are essential in a fast-paced environment. The role requires 2+ years in titles/collections or financial services, with proficiency in

Qualifications

• High School Diploma, GED, or equivalent certification.
• Experience with Microsoft Office (Excel, Outlook and Word).
• 2+ years of experience in titles, collections and/or financial services.
• Associate degree or bachelor's degree in business or related field may be used as a proxy for experience.

Responsibilities

• Assist amendment to securitized titles (repossessions, name changes, title changes) including processing paperwork to third-party title vendor, DMV or customer.
• Verify and service titles; distribute documents to correct departments; ensure return of documents to customer or third party at loan completion.
• Provide excellent internal and external customer service by supporting escalation line and outbound calls as needed.
• Complete title corrections and lien verifications; process document replacements.
• Support ad hoc projects (liens, originator backouts, unwinds, unperfected titles).
• Perform duties as Document Control Coordinator and assist with other tasks as assigned.

Skills

Time management

Attention to detail

Communication skills

Self-motivation

Education

High School Diploma / GED

Associate or Bachelor in business or related field

Tools

Microsoft Office (Excel, Outlook, Word)

Job description

DriveTime Family of Brands seeks a detail-oriented Document Control Coordinator to support title handling and processing for an automotive finance portfolio. Responsibilities include reviewing and routing title paperwork, assisting with amendments, lien verifications, and coordinating with DMV and third-party vendors.

Strong communication and organization are essential in a fast-paced environment. The role requires 2+ years in titles/collections or financial services, with proficiency in