Document Control Specialist

Big Tex Trailer Manufacturing Llc; Town of Mount Pleasant (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

Big Tex Trailer Manufacturing Llc in New York seeks a detail-oriented Document Control Specialist to manage invoicing, filing and retrieval of trailer documents in a fast-paced office. You will maintain records, assist audits, support the Sales department with invoicing and documentation, and communicate with customers by phone and email.

Requires a High School diploma (or equivalent) and at least 1 year of administrative or invoicing experience; proficiency with Microsoft Office is essential;

Qualifications

• Detail-oriented with strong organizational skills.
• Experience handling invoicing and filing in a professional setting.
• Ability to work in a fast-paced team environment.

Responsibilities

• Invoicing repetitively and accurately, scanning to email.
• Maintain records, audit support, and document retrieval logs.
• Assist Sales with invoicing and documentation requirements.
• Answer calls/emails from customers and resolve issues.

Skills

Detail orientation

Customer focus

Information seeking

Willingness to learn

Teamwork

Education

High School or equivalent

Tools

Microsoft Office

Outlook

Word

Excel

Job description

Job OverviewDocument control specialists will invoice, categorize, file, and retrieve documents using specific classification and organization systems. Specialists are responsible for the invoicing of trailers, orderly recording and keeping of physical and electronic documents, including distributing new documents and discarding obsolete records. Specialists will also maintain records and logs of document retrievals, updates, distributions, and removals.Job ResponsibilitiesInvoicing repetitively and consistently with minimal mistakes, crediting, and scanning to email.Problem resolution, checking duplicate documents, missing or incorrect information.Assist with audits, inventories, and other research.Scheduling meeting, photocopying, faxing, taking notations, or assisting in preparing presentations.Assist Sales Department with invoicing, credits, and other documentation requirements.Answer phone calls and emails from customers, resolving issues.Complete legal documentation, such as MSO’s, affidavits, and NAFTA paperwork.Filing of documents, and other paperwork.Phone skills – talking professionally to our customers and solving their issues.Additional duties, as necessary.Education – Experience RequiredDetail orientated, customer focus, information seeking, willingness to learn, enjoy fast paced team environment.Minimum one year administrative or invoicing experience preferredExperience with Microsoft Office including Outlook, Word, and ExcelHigh School or EquivalentMust be able to follow rules and standard operating proceduresMust be able to work overtimePhysical DemandsWhile performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. The employee must frequently lift and/or move items up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines and scanners. It can be extremely fast-paced and require hours of repetitive work each day. Attire is “business casual” but there may be times where professional attire is required.