Document Control Specialist

TEC Group, Inc.; Massachusetts; On-site; USD 70,000 - 100,000; Full time

Job summary

Tec Group Inc. is seeking a Document Control Specialist to lead PLM administration and ensure controlled, accurate product data across the lifecycle.

The role covers process improvements, data migrations, and change management, with emphasis on collaboration across Engineering, Quality, Manufacturing, and Supply Chain.

Ideal candidates bring a degree in a technical field and at least 3 years of PLM/dc knowledge, including CAD data handling and ISO-based practices.

Qualifications

• At least 3 years of related experience in PLM, product data management, document control, or engineering change management.

Responsibilities

• Administer the PLM system, including configuration, user accounts, permissions, and access for employees, suppliers, and partners.
• Configure PLM processes and workflows to improve usability, data access, and efficiency.
• Support data migration, product data release, and BOM imports from design partners.
• Maintain accuracy and integrity of product data in PLM and coordinate resolution of defects with support teams.
• Support change control improvements and represent Change Control in cross-functional meetings.
• Develop and update policies, procedures, and work instructions related to PLM, document control, and process improvement.
• Review and route Engineering Change Requests and Engineering Change Notices to reviewers.
• Track engineering change orders and prepare weekly and on-demand status reports.
• Execute administrative change orders and perform bulk PLM transactions as needed.
• Support development and delivery of PLM, document control, and change management training; provide front-line user assistance.
• Capture and analyze metrics to identify training opportunities and improve processes.
• Run PLM data-quality checks to ensure reliable transfer of parts and BOMs to downstream systems.
• Maintain synchronization between CAD data-vault parts and PLM records.

Skills

Organizational skills

Communication skills

Collaboration

Facilitation

Procedural writing

Independent work

PLM experience

BOM management

Change control

Education

Associate or bachelor's degree in technical, engineering, information management, or related discipline

Tools

Siemens Teamcenter

Job description

As Document Control Specialist, you will build a strong understanding of the document control lifecycle, including its upstream and downstream impacts.

You will support continuous improvement, administer PLM processes and tools, validate engineering changes, and provide front-line guidance to employees and external partners. You will also help analyze operational metrics, identify training needs, and recommend improvements to processes and workflows.

What We Do

Engineering Services supports the systems, processes, and information that enable accurate, controlled, and efficient product development. The team partners across Engineering, Quality, Manufacturing, Supply Chain, and other functions to maintain reliable product data, strengthen change control, and support the flow of information to downstream systems.

What You'll Do

• Administer the PLM system, including system configuration, user account management, permissions, and access for employees, suppliers, and business partners.
• Configure PLM processes and workflows to improve usability, data accessibility, and operational efficiency.
• Support data migration, product data release, and the import of parts and bills of material (BOMs) from design partners.
• Maintain the accuracy and integrity of product data in PLM and coordinate resolution of system defects or software issues with the appropriate support teams.
• Support change control improvements and gap-closure initiatives and represent Change Control in cross-functional meetings.
• Develop and update policies, procedures, and work instructions related to PLM, document control, organizational change management, and process improvement.
• Review and route Engineering Change Requests and Engineering Change Notices (ECRs/ECNs) to appropriate reviewers.
• Track engineering change orders and prepare weekly and on-demand status reports.
• Execute administrative change orders when appropriate and perform bulk PLM transactions as needed.
• Support the development and delivery of PLM, document control, and change management training, and provide front-line user assistance.
• Capture and analyze metrics to help identify training opportunities and recommend enhancements to processes and workflows.
• Run PLM data-quality checks to support the reliable transfer of parts and engineering BOMs to downstream systems, including ERP and MRP platforms.
• Maintain synchronization between CAD data-vault parts and PLM records.

What You'll Need

• Associate or bachelor's degree in technical, engineering, information management, or related discipline, or equivalent practical experience.
• At least 3 years of related experience in PLM, product data management, document control, engineering change management, or a related field.
• Experience with product data management or PLM tools; familiarity with Siemens Teamcenter is preferred.
• Working knowledge of Engineering Change Request and Engineering Change Notice processes.
• Experience managing bills of material, including creation, configuration, compatibility, and downstream data transfer.
• Knowledge of taxonomy, knowledge management, document control, records management, and archiving practices.
• Familiarity with CAD files, including 2D drawings and 3D models.
• Experience in a manufacturing or quality-management environment; familiarity with ISO-based systems is an asset.
• Basic database administration knowledge and proficiency with spreadsheets, process-mapping tools, word processing, presentations, email, and collaboration platforms.
• Excellent organizational, communication, collaboration, facilitation, and procedural-writing skills.
• Ability to manage multiple priorities, work independently or collaboratively, demonstrate initiative, and deliver accurate results with limited supervision.

Preferred Qualifications

• Experience administering or supporting Siemens Teamcenter PLM.
• Experience with SolidWorks PDM or a comparable CAD data-management platform.
• Formal post-secondary education is beyond the minimum requirement.
• Document review, procedural writing, and document-formatting experience.
• Experience leading effective process-improvement projects.