Document Automation Strategist

Defense Logistics Agency

San Diego (CA)

On-site

USD 70,000 - 95,000

Full time

9 days ago
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Job summary

Defense Logistics Agency is seeking a Document Automation Specialist to advise customers on Document Services, including printing, automation, and equipment management technologies. You will provide guidance, act as the agency representative, and analyze issues to develop recommendations for improving program effectiveness.

The role requires evaluating information, conducting financial research, and managing customer funding balances.

Qualifications

  • Specialized Experience: One year at GS-11 level or equivalent, with customer service focus.
  • Education must be from an accredited college or university; transcripts required as supporting documentation.
  • Combination of education and experience may meet the total qualifications for GS-11; percentage method applies.
  • Experience interpreting standards and implementing guidelines across services and products.

Responsibilities

  • Advise customers on latest Document Services such as printing, document automation, and equipment management technologies.
  • Provide advice and assistance to customers and acts as agency representative.
  • Gather information, identify issues, analyze, and develop recommendations to resolve program problems.
  • Conduct financial research to obtain receipts and manage customer funding balances.

Skills

Customer service
Analytical thinking
Microsoft Office
Adobe
Communication

Education

Bachelor's degree or higher
Transcript submission required

Tools

Microsoft Office
Adobe Acrobat

Job description

Defense Logistics Agency is seeking a Document Automation Specialist to advise customers on Document Services, including printing, automation, and equipment management technologies. You will provide guidance, act as the agency representative, and analyze issues to develop recommendations for improving program effectiveness.

The role requires evaluating information, conducting financial research, and managing customer funding balances.

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