Document Agent (Manheim)

Cox Automotive; Carmel (IN); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Parental leave

Bereavement leave

Voting time off

Jury duty leave

Volunteer time off

Military leave

Job summary

Cox Automotive in Carmel, IN is seeking a Processing & Documentation Clerk to review and process vehicle title documents in compliance with state and federal regulations. You will verify supporting documents, enter and maintain title data, and ensure records are complete and compliant.

The role also covers mail processing, scanning, file management, and shipping titles to clients. A strong focus on accuracy, data entry, and proficiency with Microsoft Office is preferred.

Qualifications

• High School Diploma or GED required.
• Generally, less than 2 years of experience.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Ability to work in a fast-paced, deadline-driven production environment.
• Strong organizational, communication, and customer service skills.

Responsibilities

• Review and process vehicle title documents in accordance with state and federal regulations.
• Verify supporting documentation (e.g., odometer statements, reassignment forms, powers of attorney).
• Enter, update, and maintain title information in internal systems with high accuracy.
• Ensure all documentation is complete, compliant, and properly recorded.
• Process, sort, and distribute incoming mail.
• Prepare vehicle titles and associated documents for scanning.
• Scan, verify, and associate documents to barcoded folders in the system.
• Operate mail processing equipment and maintain scanning equipment.
• Organize workspace and maintain document accuracy and security.
• File and maintain documents in a secured vault repository.
• Retrieve documents and folders as needed.
• Audit and maintain title inventory accuracy.
• Ensure proper record retention and document tracking procedures are followed.
• Prepare outgoing title shipments and print waybills.
• Coordinate release and shipment of vehicle titles to clients.

Skills

Attention to detail

Data entry

Customer service

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

parental leave, paid time off, paid holidays

United States, Indiana, Carmel

Sep 14, 2026

Title Processing & Documentation

• Review and process vehicle title documents in accordance with state and federal regulations.

• Verify supporting documentation (e.g., odometer statements, reassignment forms, powers of attorney)

• Enter, update, and maintain title information in internal systems with high accuracy.

• Ensure all documentation is complete, compliant, and properly recorded.

Mail Processing & Documentation

• Process, sort, and distribute incoming mail.

• Prepare vehicle titles and associated documents for scanning.

• Scan, verify, and associate documents to barcoded folders in the system.

• Operate mail processing equipment and maintain scanning equipment.

• Organize workspace and maintain document accuracy and security

File Management & Inventory Control

• File and maintain documents in a secured vault repository.

• Retrieve documents and folders as needed.

• Audit and maintain title inventory accuracy.

• Ensure proper record retention and document tracking procedures are followed.

Shipping & Release

• Prepare outgoing title shipments and print waybills.

• Coordinate release and shipment of vehicle titles to clients.

Qualifications

Minimum

• High School Diploma/GED.

• Generally, less than 2 years of experience.

Preferred

• Title processing, automotive administration, or office/clerical work.

• Strong attention to detail and accuracy in data entry and document handling.

• Proficiency in Microsoft Office (Outlook, Word, Excel).

• Ability to work in a fast-paced, deadline-driven production environment.

• Strong organizational, communication, and customer service skills.

Physical Demands

• Ability to sit, stand, bend, and reach for extended periods.

• Ability to perform repetitive tasks in a production environment.

• Ability to lift up to 35 lbs

• Other duties as needed or required

USD 16.59 - 24.86 per hour

Compensation

Hourly pay rate is in the range of $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets