Dockside Guest Services Specialist

Remington Hospitality; Grasonville (MD); On-site; USD 20,664 - 27,552; Full time

Job summary

Remington Hospitality in Maryland seeks a friendly marina assistant to greet guests, knowledge of marina activities, and assist with arrivals and dock lines.

You will handle customer questions about reservations and pricing after training, process payments in QuickBooks, and keep docks, offices, baths, pool area, and parking areas clean.

Work with the Marina Manager on daily duties and offer local dining and shopping recommendations.

Responsibilities

• Be knowledgeable of all marina activities and amenities.
• Be personable with marina guests & residents.
• Assist in guest arrival, tying dock lines, and connecting customer electric and water to marina facilities.
• Occasionally answer phone calls from customers regarding reservations & pricing after training.
• Accept customer payments through QuickBooks after training.
• Maintain cleanliness of marina office, docks, walkways, bath houses, pool area/furniture, and parking lots.
• Ensure the property is free of debris and trash.
• Assist pool operator with pool deep cleans when needed.
• Consult with Marina Manager for daily duties/scheduling.
• Be able to make recommendations for restaurants, shopping, etc. when asked by guests.

Job description

Remington Hospitality in Maryland seeks a friendly marina assistant to greet guests, knowledge of marina activities, and assist with arrivals and dock lines.

You will handle customer questions about reservations and pricing after training, process payments in QuickBooks, and keep docks, offices, baths, pool area, and parking areas clean.

Work with the Marina Manager on daily duties and offer local dining and shopping recommendations.