Front Desk & Reservations Specialist

Remington Hospitality; Grasonville (MD); On-site; USD 28,000 - 34,000; Full time

Job summary

Remington Hospitality in Grasonville, MD seeks a friendly Front Desk Clerk to greet guests, check them in and out promptly, assist with pre-registration and block reservations when necessary.

You will post all charges accurately, handle cash and card payments, and maintain working knowledge of Front Office procedures and rate structures. Strong organizational and communication skills are required.

Join our team to ensure smooth guest experiences and seamless coordination with hotel staff.

Qualifications

• Greet hotel guests warmly and handle check-in/check-out efficiently.
• Post charges accurately and process payments promptly.
• Maintain knowledge of hotel rates, discounts and cancellation procedures.

Responsibilities

• Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.
• Assist in pre-registration and blocking of reservations when necessary.
• Promptly, accurately and efficiently know how and where to post all charges.
• Have complete working knowledge of Front Office system, including daily transactions.
• Accurately manage cash handling, including receiving cash, checks and credit card information.
• Review reservations with special requests and block rooms accordingly.
• Know hotel rates and how to handle discounts and relcoation procedures when necessary.

Skills

Front desk operations

Cash handling

Reservations management

Tools

Front Office software

Job description

Remington Hospitality in Grasonville, MD seeks a friendly Front Desk Clerk to greet guests, check them in and out promptly, assist with pre-registration and block reservations when necessary.

You will post all charges accurately, handle cash and card payments, and maintain working knowledge of Front Office procedures and rate structures. Strong organizational and communication skills are required.

Join our team to ensure smooth guest experiences and seamless coordination with hotel staff.