Docketing Manager

Shook, Hardy & Bacon L.L.P.; United States; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability and life insurance

Retirement plan

Paid time off

Job summary

Shook, Hardy & Bacon L.L.P. seeks a senior docketing supervisor to lead the litigation docketing function across the firm. The role requires directing daily docketing operations, ensuring timely and accurate data entry, and responding to attorneys’ inquiries on procedural matters.

You will audit systems, implement best practices, and collaborate with IT and vendors. Training staff and producing regular compliance reports are essential components of the role.

Qualifications

• Knowledge of docketing procedures and best practices.
• Experience supervising docketing staff or teams.
• Strong communication and leadership skills.

Responsibilities

• Lead, manage and supervise the Firm's litigation docketing activities nationwide.
• Oversee daily operations of the docketing department with performance metrics.
• Ensure accurate and timely entry of docketing information in the system.
• Respond to attorney/staff inquiries about docketing procedures.
• Conduct audits to ensure accuracy and compliance.
• Develop and implement docketing procedures and improvements.
• Collaborate with experts to update docketing standards.
• Stay current on court rules and communicate updates to teams.
• Train and supervise docketing staff and provide guidance.
• Generate reports on docketing activities and compliance.
• Manage large projects end-to-end with minimal direction.

Skills

Docketing leadership

Team supervision

Process improvement

Audit & compliance

Reporting

Tools

Docketing software

Job description

• Serves as the subject matter expert on docketing procedures and is responsible for leading, managing, and supervising the Firm's litigation docketing activities.
• Manage and oversee the daily operations of the docketing department, including setting performance expectations and measurements.
• Ensure accurate and timely entry of all docketing information into the firm's docketing system.
• Respond to questions from attorneys and staff regarding procedural aspects of docketing nationwide.
• Conduct regular audits of the docketing system to ensure accuracy and compliance.
• Develop and implement docketing procedures and best practices. Regularly recommends and implements process improvements and changes to increase efficiency and improve service levels.
• Partners with internal and external subject matter experts to update docketing standards.
• Stay updated on changes in court rules and procedures; summarize and communicate with docketing and legal teams.
• Establish and maintain effective working relationships with technology and services vendors.
• Serve as an escalation point for the team, and act as a liaison to IT and outside vendors on litigation docketing matters and processes.
• Train and supervise docketing staff, providing guidance and support as needed.
• Generate reports and provide updates on docketing activities and compliance.
• Manages large projects and carries project through to completion with infrequent direction. Makes management decisions necessary to complete projects.
• Uses excellent verbal, written and communication skills, and is courteous and professional at all times.
• Keeps supervisor abreast of current issues and potential problems as they develop; seeks advice as needed.

Supervisor Skills

May supervise the Docketing Specialist-Litigation. Is responsible for the overall direction, coordination, and evaluation of these employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Benefits Statement

Shook, Hardy & Bacon provides a competitive salary and comprehensive salary and benefits package for professional staff which includes

• medical
• dental
• vision
• disability and life insurance
• retirement plan with a generous contribution plan
• paid time off