Docketing Manager

Shook, Hardy & Bacon L.L.P.; Chicago (IL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Retirement plan

Paid time off

Job summary

Shook, Hardy & Bacon L.L.P. is seeking a seasoned docketing supervisor to lead the firm’s litigation docketing initiatives.

The role requires managing daily docketing operations, ensuring accuracy and timeliness, and serving as the primary access point for docketing questions from attorneys and staff. The ideal candidate will drive process improvements, audit the docketing system, and collaborate with IT and vendors to maintain standards and efficiency.

Qualifications

• Experience leading large docketing teams.
• Strong understanding of procedural rules and deadlines.
• Able to audit and improve docketing processes.

Responsibilities

• Lead and supervise docketing department daily operations.
• Ensure accurate, timely entry of docketing data.
• Respond to attorney questions on docketing nationwide.
• Develop and implement improved docketing procedures.
• Generate reports on docketing activity and compliance.

Skills

Docketing procedures

Team supervision

Process improvement

Auditing & compliance

Reporting & analytics

Vendor liaison

Tools

Docketing system

MS Office

Job description

• Serves as the subject matter expert on docketing procedures and is responsible for leading, managing, and supervising the Firm's litigation docketing activities.
• Manage and oversee the daily operations of the docketing department, including setting performance expectations and measurements.
• Ensure accurate and timely entry of all docketing information into the firm's docketing system.
• Respond to questions from attorneys and staff regarding procedural aspects of docketing nationwide.
• Conduct regular audits of the docketing system to ensure accuracy and compliance.
• Develop and implement docketing procedures and best practices. Regularly recommends and implements process improvements and changes to increase efficiency and improve service levels.
• Partners with internal and external subject matter experts to update docketing standards.
• Stay updated on changes in court rules and procedures; summarize and communicate with docketing and legal teams.
• Establish and maintain effective working relationships with technology and services vendors.
• Serve as an escalation point for the team, and act as a liaison to IT and outside vendors on litigation docketing matters and processes.
• Train and supervise docketing staff, providing guidance and support as needed.
• Generate reports and provide updates on docketing activities and compliance.
• Manages large projects and carries project through to completion with infrequent direction. Makes management decisions necessary to complete projects.
• Uses excellent verbal, written and communication skills, and is courteous and professional at all times.
• Keeps supervisor abreast of current issues and potential problems as they develop; seeks advice as needed.
• Operates office equipment such as PC's, phones, calculators and photocopy machines.
• Maintains a neat and orderly workplace.
• Follows adequate safety procedures while carrying out all duties.

Benefits Statement

Shook, Hardy & Bacon provides a competitive salary and comprehensive salary and benefits package for professional staff which includes medical, dental, vision, disability and life insurance, retirement plan with a generous contribution plan, and paid time off.