Docketing Manager

Shook, Hardy & Bacon L.L.P.; San Francisco (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary and comprehensive福利

Benefits package including medical, Rx

Job summary

Shook, Hardy & Bacon L.L.P. in San Francisco seeks a Docketing Supervisor to lead the firm’s litigation docketing activities and oversee daily operations of the docketing department.

You will ensure accurate entry of docketing information, respond to attorney inquiries, and drive process improvements to raise efficiency and service levels. Responsibilities include supervising staff, coordinating with IT and vendors, generating reports, and staying current on court rules.

Qualifications

• Supervisory responsibilities including interviewing, hiring, training employees; planning, assigning, and directing work; appraising performance.

Responsibilities

• Serve as subject matter expert on docketing procedures and lead litigation docketing activities.
• Manage daily operations of the docketing department; set performance expectations and measurements.
• Ensure accurate and timely entry of all docketing information into the docketing system.
• Respond to questions from attorneys and staff regarding procedural aspects of docketing nationwide.
• Conduct regular audits of the docketing system for accuracy and compliance.
• Develop and implement docketing procedures and best practices; drive process improvements.
• Partner with internal and external subject matter experts to update docketing standards.
• Stay updated on court rules and procedures; summarize and communicate with docketing and legal teams.
• Establish and maintain relationships with technology and services vendors.
• Serve as escalation point for the team; liaise with IT and outside vendors on docketing matters and processes.
• Train and supervise docketing staff; provide guidance and support.
• Generate reports and provide updates on docketing activities and compliance.
• Manage large projects and carry them through to completion with minimal direction.
• Use excellent verbal and written communication; maintain professional conduct.
• Keep supervisor informed of issues and potential problems.

Skills

Docketing supervision

Litigation docketing

Process improvement

Team leadership

Job description

Serves as the subject matter expert on docketing procedures and is responsible for leading, managing, and supervising the Firm's litigation docketing activities.

Manage and oversee the daily operations of the docketing department, including setting performance expectations and measurements.

Ensure accurate and timely entry of all docketing information into the firm's docketing system.

Respond to questions from attorneys and staff regarding procedural aspects of docketing nationwide.

Conduct regular audits of the docketing system to ensure accuracy and compliance.

Develop and implement docketing procedures and best practices. Regularly recommends and implements process improvements and changes to increase efficiency and improve service levels.

Partners with internal and external subject matter experts to update docketing standards.

Stay updated on changes in court rules and procedures; summarize and communicate with docketing and legal teams.

Establish and maintain effective working relationships with technology and services vendors.

Serve as an escalation point for the team, and act as a liaison to IT and outside vendors on litigation docketing matters and processes.

Train and supervise docketing staff, providing guidance and support as needed.

Generate reports and provide updates on docketing activities and compliance.

Manages large projects and carries project through to completion with infrequent direction. Makes management decisions necessary to complete projects.

Uses excellent verbal, written and communication skills, and is courteous and professional at all times.

Keeps supervisor abreast of current issues and potential problems as they develop; seeks advice as needed.

Supervisor Skills:

May supervise the Docketing Specialist-Litigation. Is responsible for the overall direction, coordination, and evaluation of these employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Benefits Statement

Shook, Hardy & Bacon provides a competitive salary and comprehensive salary and benefits package for professional staff which includes medical, dental, vision, disability and life insurance, retirement plan with a generous contribution plan, and paid time off.