Dock Attendant & Guest Concierge (Part-Time)

Brunswick; Saint Petersburg (FL); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

401k match

Wellbeing program

Product purchase discounts

Job summary

Brunswick, Freedom Boat Club in Saint Petersburg, FL, is seeking friendly dock personnel for part-time shifts on weekdays, weekends, and holidays. You will greet members, assist on the docks, perform check-in/out, and keep vessels and the club area clean and organized.

Join a global marine leader delivering top service and safety. Prior customer service is valued; must be able to work outdoors in varying conditions near the water and handle handheld tablets for reservations and weather logs.

Qualifications

• Background check and drug screen required.
• Valid driver’s license and clean driving record.
• High school diploma.
• At least 18 years of age.
• Strong communication and customer service skills.
• Ability to stay calm during high activity.
• Cooperative attitude with the capability of working unsupervised.
• Ability to read and manipulate handheld tablets.
• Adhere to all safety policies.

Responsibilities

• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests’ service needs.
• Thank guests with genuine appreciation.
• Make and answer telephone calls using appropriate etiquette.
• Manage the check-in and check-out process using a handheld tablet.
• Perform equipment checks to make sure all necessary equipment is functional and on board.
• Clean and maintain vessels and Club location according to company standards.
• Daily clerical work to prepare reservation system, fuel logs, and weather reports.
• Familiarize yourself with local waters in order to provide basic guidance to members.
• Speak with others using clear and professional language.
• Ensure uniform and personal appearance are clean and professional.
• Follow all company policies and procedures.
• Maintain confidentiality of proprietary information.
• Perform other reasonable job duties as requested by supervisors.

Skills

Strong communication

Customer service

Calm under pressure

Unsupervised work

Read handheld tablets

Education

High school diploma

Tools

Handheld tablet

Job description

Brunswick, Freedom Boat Club in Saint Petersburg, FL, is seeking friendly dock personnel for part-time shifts on weekdays, weekends, and holidays. You will greet members, assist on the docks, perform check-in/out, and keep vessels and the club area clean and organized.

Join a global marine leader delivering top service and safety. Prior customer service is valued; must be able to work outdoors in varying conditions near the water and handle handheld tablets for reservations and weather logs.