Doc Auditor - Home Equity

ServiceLink IP Holding Company, LLC; Moon Township (Allegheny County); On-site; USD 40,000 - 56,000; Full time

Job summary

ServiceLink is seeking a Doc Auditor for our Mon Township, PA campus. This in-office role focuses on processing and reviewing closing documents to meet company and client requirements. If you value integrity and confidential handling, you may be the right fit.

You will review reports, support other auditors, and ensure 100% accuracy while communicating with clients, borrowers, and vendors. Proficiency in Windows, data entry, and real estate terminology are essential.

Qualifications

• High School diploma or equivalent required.
• Typing/Data Entry at 45 wpm with 95% accuracy.
• Strong communication and customer service skills.
• Knowledge of Windows software applications.
• Knowledge of real estate terminology.

Responsibilities

• Review work-in-progress reports to ensure completion of assigned work.
• Assist and support the functions of other Doc Auditors as needed.
• Communication with outside agencies, clients and borrowers.
• Research and resolve discrepancies.
• Print reports from established databases.
• Maintain accurate records and logs.
• Review all documentation for 100% accuracy.
• Knowledge of client, vendor and borrower requirements.
• Meet minimum production goals and quality requirements as set by management.
• Adhere to company policies and procedures.
• Perform all other duties as assigned.

Skills

Typing

Data entry

Communication

Customer service

Windows software

Real estate terminology

Education

High School diploma or equivalent

Tools

Windows OS

Job description

Are you enthusiastic about growing in a new career where your motivation and professionalism will be highly valued? ServiceLink, the leader in the mortgage industry, appreciates excellent communication and customer service skills and seeks an individual to fill the opening of Doc Auditor, a position which carries the important responsibility of processing and reviewing all closing related documentation to meet the requirements of the company, clients, vendors and borrowers. If you are a professional with high integrity and confident in your ability to manage confidential information appropriately, you may be the right person for this role.

This is an in-office position at our Mon Township, PA campus.

Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.

Responsibilities

• Review work-in-progress reports to ensure completion of assigned work.
• Assist and support the functions of other Doc Auditors as needed.
• Communication with outside agencies, clients and borrowers.
• Research and resolve discrepancies.
• Print reports from established databases.
• Maintain accurate records and logs.
• Review all documentation for 100% accuracy.
• Knowledge of client, vendor and borrower requirements.
• Perform duties and responsibilities in a timely manner.
• Maintain open communication with other team members and team leader.
• Address inquiries from clients, borrowers, agents, and internal staff professionally and in a timely manner.
• Proficient in ServiceLink operating systems and internal search engines.
• Adhere to company policies and procedures.
• Meet minimum production goals and quality requirements as set by management.
• Perform all other duties as assigned.

Qualifications

• High School diploma or equivalent required.
• Typing/Data Entry skills, 45wpm with a 95% accuracy rate.
• Possess good communication and customer service skills.
• Knowledge of Windows software applications.
• Knowledge of real estate terminology