Document Control Specialist/Hybrid

FRANKLIN MINT GROUP; Chadds Ford Township (PA); On-site; USD 61,291,000 - 82,896,000; Full time

Benefits offered by this job

Competitive salary

Team Based Incentives and Performance

Referral Incentive Opportunities

Generous Paid Time Off

Medical, Dental and Vision plans

Health Savings Account with employer

401K with employer contribution and</n

Employer paid life insurance/AD&D

Tuition Reimbursement

Job summary

Franklin Mint Group is seeking a Quality Assurance professional to ensure the integrity of closed and purchased loan files and related document management systems. The role focuses on regulatory compliance, audit readiness, and coordination with third-party QC providers.

The ideal candidate will have an Associate’s degree with 2+ years in financial services, including closing experience, and familiarity with mortgage origination software.

Qualifications

• Associate’s degree plus 2+ years of related financial services experience (including 1 year of closing experience)
• Bachelor’s degree preferred

Responsibilities

• Conducts comprehensive quality assurance review of prepared closing packages and purchased loan packages, reviewing for compliance and completeness.
• Maintains document management for the Loan Origination system and prepares for extraction of files for upload to the Servicing system.
• Follows up and clears post-closing deficiencies in a timely manner.
• Coordinates with a third party quality control provider for review of random and targeted selections and takes corrective action when appropriate.
• Manages post-closing and quality control audits and monthly reporting.
• Prepares and reviews credit packages for inclusion in loan participations.
• Monitors, tracks, and organizes recorded mortgages and loan policies to ensure mortgage liens are perfected.
• Adheres to regulatory and policy requirements including BSA/OFAC to ensure safety and soundness.

Skills

Customer/Member Service

Interpersonal/Team Player

Motivated/Works Independently

Analytical/Problem Solving

Organizational Skills

Project Management Skills

Detail Oriented

Verbal/Written Skills

Microsoft Office

Prioritize/Multi-task

Education

Associate’s degree

Bachelor’s degree (preferred)

Tools

Mortgage loan origination software

Job description

Job Details

Job Location: Processing - Chadds Ford, PA 19317

Position Type: Full Time

Education Level: 2 Year Degree

Salary Range: $21.39 - $28.93 Hourly

Summary

Ensures quality assurance of the closed and purchased loan files and document management system in accordance with the terms and conditions of the Mortgage Policy/Procedure and Compliance Manuals.

Key Responsibilities

• Conducts comprehensive quality assurance review of prepared closing packages and purchased loan packages, reviewing for compliance and completeness.
• Maintains document management for the Loan Origination system and prepares for the extraction of files for upload to the Servicing system.
• Follows up and clears post-closing deficiencies in a timely manner.
• Coordinates with a third party quality control provider in accordance with State Financial Network’s Quality Control Policy for review of random and targeted selections. Reviews, responds and takes corrective action when appropriate.
• Manages post-closing and quality control audits and monthly reporting.
• Prepares and reviews credit packages for inclusion in loan participations.
• Monitors, tracks, and organizes recorded mortgages and loan policies to ensure mortgage liens are perfected.
• Is responsible for adhering to operational controls, including compliance with all required regulations and policies such as the Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) to ensure the safety and soundness of the State Financial Network.

QualificationsEducation/Experience

Associate’s degree plus 2+ years of related financial services experience to include 1 year of closing experience or, equivalent experience. Bachelor’s degree is preferred.

Other Qualifications

Strong demonstrated abilities required:

• Customer/Member Service
• Interpersonal/Team Player
• Motivated/Works Independently
• Analytical/Problem Solving
• Organizational Skills
• Project Management Skills
• Detail Oriented
• Verbal/Written Skills
• Microsoft Office
• Prioritize/Multi-task

Also required:

• Must maintain confidentiality.
• Experience with mortgage loan origination software

Physical Requirements

• Ability to sit for extended periods; occasional standing
• Frequent use of hands/fingers for typing and operating standard office equipment
• Ability to hear and speak clearly
• Visual acuity to read computer screens and written documents
• Minimal physical exertion; occasional walking

What we offer to our team members:

• A competitive salary
• Team Based Incentives and Performance Bonus Opportunities
• Referral Incentive Opportunities
• Generous Paid Time Off
• Medical, Dental and Vision plans
• Health Savings Account with employer contribution
• Flexible Spending Accounts
• 401K with employer contribution and match
• Employer paid life insurance/AD&D
• Supplemental insurance plan options
• Employer paid Short and Long term disability programs
• Paid Family Leave
• Tuition Reimbursement
• Training and Development Programs
• Paid Holidays
• Paid Volunteer Time Off
• Employee Assistance Programs
• Pet Insurance

Equal Employment Opportunity

FMFCU/SFN is an equal opportunity employer and prohibits discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), age (40 and over), national origin or ancestry, physical or mental disability, genetic information, veteran status, uniformed service member status or any other status protected by federal, state or local law.

Offered pay rate for this position typically aligns with the minimum to midpoint of the salary range and varies based on factors such as qualifications and experience, budget, and internal alignment.