DMV Customer Service Specialist III

State of Arizona; Tucson (AZ); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Sick leave

Vacation with 10 paid holidays per yer

Paid Parental Leave-Up to 12 weeks per

Health and dental insurance

Retirement plan

Life insurance and long-term-dis</name

Job summary

DEPT OF TRANSPORTATION in Tucson, AZ seeks a Customer Service Representative 3 to provide accurate and courteous service for titling, registration, driver licenses and insurance inquiries. You will verify documents, interpret regulations, and respond to public and staff inquiries while maintaining compliance with ARS Title 28 and MVD policies.

This position emphasizes high-volume call handling and professional public service.

Qualifications

• Proficient verbal and written communication.
• Ability to handle high-volume calls with professionalism.
• Strong customer service focus and problem-solving skills.

Responsibilities

• Provide accurate, courteous customer service for titling, registration, driver licenses and insurance inquiries.
• Examine documentation to determine information and verify legal details.
• Respond to inquiries from the public and agency staff with clear guidance and information.

Skills

Verbal communication

Written communication

Customer service

Job description

DEPT OF TRANSPORTATION in Tucson, AZ seeks a Customer Service Representative 3 to provide accurate and courteous service for titling, registration, driver licenses and insurance inquiries. You will verify documents, interpret regulations, and respond to public and staff inquiries while maintaining compliance with ARS Title 28 and MVD policies.

This position emphasizes high-volume call handling and professional public service.