DMV Customer Service & Licensing Clerk I

Administration; Juneau (AK); On-site; USD 42,000 - 54,000; Full time

Job summary

The Alaska DMV in Juneau is seeking a Motor Vehicle Customer Service Representative (MVCSR1). You will examine documents, issue credentials, and provide information to the public in a fast-paced environment.

This role requires Alaska residency, background check, and willingness to rotate between lobby service and road exams. Typical hours are 8:30 am–5:00 pm, Monday–Friday, with potential overtime.

Qualifications

• Adaptability to changing workloads and priorities.
• Ability to perform basic arithmetic operations and reason through practical problems.
• Strong customer service focus and ability to engage with the public.
• Proficiency with computers, software applications, databases, and automated systems.

Responsibilities

• Examine documentation presented by customers for required information and validity.
• Explain policies, statutes, and regulations to the public.
• Administer road examinations for non-commercial, commercial, and motorcycle licenses.
• Interact with customers in a fast-paced public service environment.

Skills

Adaptability

Arithmetic

Customer Service

Computer Skills

Self-Management

Job description

The Alaska DMV in Juneau is seeking a Motor Vehicle Customer Service Representative (MVCSR1). You will examine documents, issue credentials, and provide information to the public in a fast-paced environment.

This role requires Alaska residency, background check, and willingness to rotate between lobby service and road exams. Typical hours are 8:30 am–5:00 pm, Monday–Friday, with potential overtime.