Alaska DMV Public Service Specialist

Administration; Anchorage (AK); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Retirement plan

Health insurance

Paid time off

Job summary

The Alaska Department of Administration's DMV team seeks a dedicated public service professional to review documents and issue licenses, titles and registrations. You will explain regulations and guide customers with accuracy and patience in a busy environment.

The MVCSR1 role emphasizes customer focus, detailed problem solving, and teamwork, with occasional rotations between Anchorage and nearby offices. Alaska residency is required.

Qualifications

• Six months of employment experience handling cash or serving the public.
• Six months of office clerical work providing information to customers.
• Substitution: college coursework can substitute for experience.
• A background check will be conducted on hire.

Responsibilities

• Examine documentation to issue IDs, titles, and registrations.
• Explain driving privileges, statutes, and regulations to the public.
• Provide accurate information and resolve inquiries in a fast-paced setting.
• Rotate between Anchorage and other nearby locations as needed.

Skills

Customer Service

Computer Skills

Adaptability

Arithmetic

Problem Solving

Tools

ALVIN: Vehicle Information Network

Job description

The Alaska Department of Administration's DMV team seeks a dedicated public service professional to review documents and issue licenses, titles and registrations. You will explain regulations and guide customers with accuracy and patience in a busy environment.

The MVCSR1 role emphasizes customer focus, detailed problem solving, and teamwork, with occasional rotations between Anchorage and nearby offices. Alaska residency is required.