DMV Customer Service & Driver Records Associate

Delaware LLC; Delaware; In loco; USD 32.000 - 40.000; Tempo pieno

Descrizione del lavoro

DelDOT Motor Vehicle Division seeks a Motor Vehicle Associate I to perform core DMV duties in Dover, Delaware. The role requires handling driver and vehicle transactions, reviewing documents, and providing courteous service to the public.

The position requires the ability to read, write, and communicate in English and Spanish, and entails ensuring compliance with applicable laws and policies while using DMV systems to process records and fees.

Competenze

• Six months experience in document processing and evaluating records for completeness.
• Six months experience in customer service, providing prompt and courteous service.
• Six months experience in applying laws, rules, regulations, standards, policies and procedures.
• Six months experience using an automated information system to enter and retrieve data.
• Possession of a valid Driver's license.

Mansioni

• Processes a variety of transactions such as issuing, renewing, suspending, and/or revoking driver, identity, and motor vehicle credentials.
• Delivers excellent customer service to internal and external customers.
• Interprets and explains laws, rules, and procedures to the public and various stakeholders.
• Reviews and analyzes source documents to determine eligibility for services.
• May administer vision, written, or road examinations to evaluate knowledge and skills.

Conoscenze

Bilingual English/Spanish

Descrizione del lavoro

DelDOT Motor Vehicle Division seeks a Motor Vehicle Associate I to perform core DMV duties in Dover, Delaware. The role requires handling driver and vehicle transactions, reviewing documents, and providing courteous service to the public.

The position requires the ability to read, write, and communicate in English and Spanish, and entails ensuring compliance with applicable laws and policies while using DMV systems to process records and fees.