Bilingual DMV Driver & Vehicle Services Associate I

DelDOT; Georgetown (DE); In loco; USD 32.000 - 48.000; Tempo pieno

Descrizione del lavoro

DelDOT's Division of Motor Vehicles is seeking a motivated Motor Vehicle Associate I in Delaware. The role involves processing driver and vehicle transactions, reviewing documents for accuracy, and delivering courteous service to the public and internal customers.

New hires complete a five-week training program in Dover before reporting to the work location. The position emphasizes compliance with laws, thorough record checks, and accurate fee handling to support safe and efficient

Competenze

• Six months experience in document processing to review records for accuracy and conformance with laws and procedures.
• Six months experience in providing prompt, accurate, and courteous customer service to users seeking information.
• Six months experience applying laws, rules, regulations, standards, policies, and procedures.

Mansioni

• Process a variety of transactions including driver and vehicle credentials, renewals, suspensions, and revocations.
• Access driving records and reviewer history to resolve issues and identify outstanding warrants or licenses.
• Explain and apply relevant laws, rules, and policies to customers and ensure proper documentation.

Conoscenze

Document processing

Customer service

Regulatory compliance

Data entry systems

Strumenti

Automated information systems

Descrizione del lavoro

DelDOT's Division of Motor Vehicles is seeking a motivated Motor Vehicle Associate I in Delaware. The role involves processing driver and vehicle transactions, reviewing documents for accuracy, and delivering courteous service to the public and internal customers.

New hires complete a five-week training program in Dover before reporting to the work location. The position emphasizes compliance with laws, thorough record checks, and accurate fee handling to support safe and efficient