DME Program & Patient Care Coordinator

OrthoVirginia Inc; Midlothian (VA); On-site; USD 29,000 - 44,000; Full time

Job summary

OrthoVirginia is seeking a DME Coordinator to support our clinical offices across the state. You will ensure patients receive proper orthoses, perform measurements and fittings, and educate patients on donning, doffing and financial responsibilities.

You will collaborate with the Regional DME Manager, providers, and the billing team to maintain inventory, ensure accurate billing, and uphold exceptional patient care.

Qualifications

• General DME/Orthopaedic experience preferred.
• Strong organizational and communication skills required.
• Certification as an Athletic Trainer, Orthotic Fitter, or Orthopaedic Tech preferred but not required.

Responsibilities

• Organizes and represents the assigned clinical component and location of OrthoVirginia's DME program.
• Daily measurements and fittings following provider orders.
• Educates patients on proper use, fit, and donning/doffing of their DME.
• Communicates with providers about changes to DME policies and procedures.
• Responsible for DME inventory management at assigned locations.
• Coordinates with Billing, Insurance Verification, and Preauth to ensure accurate billing and timely processing.

Skills

Customer service

Organization

Communication

Multitasking

Team player

Problem-solving

Education

Bachelor's degree preferred

HS Diploma or Equivalent

Job description

OrthoVirginia is seeking a DME Coordinator to support our clinical offices across the state. You will ensure patients receive proper orthoses, perform measurements and fittings, and educate patients on donning, doffing and financial responsibilities.

You will collaborate with the Regional DME Manager, providers, and the billing team to maintain inventory, ensure accurate billing, and uphold exceptional patient care.