DME Operations & Patient Care Coordinator

Unifi Healthcare; Paducah (KY); On-site; USD 22,000 - 30,000; Full time

Job summary

Unifi Healthcare is seeking an Operations Coordinator to provide essential patient support and ensure smooth business operations. You will manage orders, coordinate with internal teams, and handle data entry using Brightree DME, OneDrive, and MS Office.

The role emphasizes proactive problem solving, strong communication, and meticulous organization, with a flexible 30–40 hour workweek in a dynamic health‑care operations environment.

Qualifications

• Experience in data entry/purchasing in a DME or medical setting is preferred.
• Excellent people and computer skills; proficient with Microsoft Office.
• Familiarity with Brightree DME or similar software is highly desired.
• Strong interpersonal and communication skills.
• Excellent customer service and phone communication.
• Highly organized with attention to detail.
• Ability to multitask, prioritize, and troubleshoot independently.
• Proactive self-starter with minimal supervision.

Responsibilities

• Manage patient orders via inbound/outbound calls and track status.
• Coordinate with internal teams to support workflow and projects.
• Assist with delivering and packaging orders from inventory as needed.
• Monitor stock levels and assist with inventory counts and restocking.
• Enter/update patient records in Brightree or OneDrive.
• Handle documentation and communications with healthcare providers.

Skills

Data entry

MS Office

Customer service

Communication

Multitasking

Attention to detail

Problem solving

Tools

Brightree DME

OneDrive

Job description

Unifi Healthcare is seeking an Operations Coordinator to provide essential patient support and ensure smooth business operations. You will manage orders, coordinate with internal teams, and handle data entry using Brightree DME, OneDrive, and MS Office.

The role emphasizes proactive problem solving, strong communication, and meticulous organization, with a flexible 30–40 hour workweek in a dynamic health‑care operations environment.