DIY Auto Parts Specialist & Service Expert

Advance Auto Parts Inc.; Hamburg (Berks County); On-site; USD 34,000 - 52,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY services and parts knowledge. This role requires expert store system use, accurate parts lookup, and strong customer service.

You will handle DIY services such as battery installations, wiper installs, and testing, while maintaining inventory accuracy and store appearance. Spanish language skills are a plus.

Qualifications

• 3-5 years of automotive parts experience.
• Must read and interpret parts catalogs.
• Able to operate and troubleshoot store systems.
• Excellent customer service and communication.

Responsibilities

• Facilitate selling and assist DIY customers in person and by phone.
• Perform DIY services such as battery installation and wiper installs.
• Maintain store appearance and inventory accuracy; assist with cycle counts.
• Act as key holder for opening/closing duties and safety compliance.

Skills

Customer service

Sales

Parts lookup

Inventory management

POS systems

Microsoft Excel

Communication

Safety procedures

Diagnostic testing

Education

High school diploma

ASE certification preferred

Valid driver’s license

Tools

MS Office

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support advanced DIY services and parts knowledge. This role requires expert store system use, accurate parts lookup, and strong customer service.

You will handle DIY services such as battery installations, wiper installs, and testing, while maintaining inventory accuracy and store appearance. Spanish language skills are a plus.